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" Staff were friendly and helpful "

"Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over...

"Views were amazing. Soundproofing awful. Showers and elevators both need work. Staff was amazing and always helpful. Close to many places to eat and transportation "

"Staff was great. Rooms were clean and comfortable"

"Two day stay. The pool is great. Make sure you get the "new" part of the hotel. There was no wi-fi in the old section and it was in poor condition. The new section was much better. "

"we had an excellent time in Kuala Lumpur. Hotel staff were very friendly; especially shout out for Shervin, Akmal and Habibuz Jakir. They gone extra mile to make our staff comfortable. My only issue was noise from lifts shaft. I explained to staff and they changed our room from 2601 to 1816. But in this room we were disturbed by noise from the trains every 3 minutes. My only suggestion to improve experience is the Rooms should to be sound proof otherwise it an excellent hotel with nice location...

"Overall we didn't like the place. What shown in pucture is 360 degree oposite. We will never ever stay thwre again."

"Good location "