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"The location and the rooms. "

"Wonderful service and great location in the City area. Close enough to awesome food and so convenient for shopping "

"The rooms are a little old and as usual with KL older properties , maintainence is always an issue. But this prop is not old but the bathrooms shows her age . Anyways the major plus is the location n area this prop is located , nestled in refurbished old and original old prewar shop lots. It’s a good even blend where one could savour the vibrancy of the refurbished old n original state of old architecture n retail mix . I think it’s a brilliant mix of culture n movement with time . I sincerely hope they won’t tear down the old n rebuilt it into new architectural designs , tat would be a devastating blow to Msia culture. Hotel wise , pls do make the effort to maintain n retain so level of maintenance in ur rooms . Don’t wait till its falling apart to fix it , fix it wen there r discoloration, its a tell tale sign of co efforts to maintenance n engineering "

"The staff managed to notice the issue with my room and offered a free upgrade which improve my overall experience for this year's stay."

"Nice hotel, will stay again when returning "

"2nd time there. It is an excellent hotel with super service with a professional and friendly staff Pool on rooftop was good.Can do laps."

"Staff are extremely helpful and friendly. Rooms are very clean and quiet with nice views. Very pleased with convenience to all shopping and dining area. Centrally located literally to every thing. Thanks"

"Every aspect was great 👍 Only problem we were not notified of renovations going on. The club and the spa was being renovated and this was a bit letdown for us. "

"Excellent choice for a family in KL."