10/10 Excellent
Yuri
19 December 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of KL near the twin towers.
Staff were so kind, they even let me do a late checkout than I even asked. There were some confusions at the check out but they were quick enough to fix it. Cleaning staff were superb.
Weather was a bit bad but this hotel stay made it better. I hated that the area OUTSIDE this beautiful hotel was dirty. Hence why my stay at this hotel made it very special, even though they were doing some constructions in the pool area.
Breakfast was wonderful and fun to try all kinds of southeast Asian cuisine in addition to western items.
They take safety seriously too. There was always someone including security in front of the hotel. I’d say their night staff outside could be nicer.
I wish I were able to do their Sunday brunch which looked amazing! Thank you for making my first trip to KL extra special!
Yuri
Stayed 4 nights in Dec 2024