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"Staffs are friendly and helpful. "

"Great rooms and super nice staff. Every single person says hello, good morning, and good evening and does so with a smile. The staff in the executive lounge went over and beyond. Chef’s kiss!!!"

"The hotel is currently under refurbishment and once done, will be fabulous! Location is perfect! So close to the V&A waterfront and a nice little walk. Staff are super friendly and helpful! Rooms - very modern and very clean! Bed on the firmer side. Unfortunately it wasn’t until after we had booked on a third party website that we found out about the building works and then upon arrival that some amenities were not available for use. The free parking is safe and secure and so convenient. We...

"Clearly was once an excellent property. Staff were friendly and very accommodating. Many areas of the property were in need of upgrades and improvements. Very clean. Area near the hotel is ok during the day, caution is advised at night. "

"Needs renovation "

"I paid for Superior Apartment and was checked into a standard apartment which was very discouraging till I managed to realized I was in the wrong apartment, then I screamed at the management. That was very heart breaking after paying so much. "

"I enjoyed everything about the Hotel especially the staff, very friendly and professional people."

"Friendly staff, very nice grounds, clean room and shuttle to Victoria Mall at the Waterfront. Buffer breakfast was fantastic with lots of selections. Would stay here again. "