Find Resorts & Hotels with Spas in Zona Viva

"An Experience That Started with Challenges but Ended with Outstanding Customer Service During my recent stay at Barceló Guatemala City, I faced some difficulties while trying to extend my reservation and avoid changing rooms. Initially, the experience was not what I expected, as I encountered communication barriers and a lack of clarity regarding the available options. However, I want to acknowledge that the hotel responded positively. After I shared my concerns, the team demonstrated...

"Service is great and rooms are beautful. The rooms on the 9th executive floor only have a single door between them so noise is easily heard through the door. Hot tub was very dirty the second day we were there but overall a very nice hotel. "

"Very cute place with good food and comfortable accommodations. The taxi service from the airport made things very easy for me!"

"Wonderful stay… The Hotel Staff is courteous and professional. Great experience. Home away from Home."

"Very nice "

"By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb. "

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"Amazing hotel and the staff are awesome! When I return, I will definitely stay."