El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Carmen Hotel

Terrace/patio
Front of property
Egyptian cotton sheets, premium bedding, down comforters
Interior
Exterior

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
The price is SAR 324
SAR 396 total
includes taxes & fees
19 Nov - 20 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
2 bedrooms
Down duvet
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 5 min walk
  • La Merced Church - 7 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Located close to Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a banquet hall
  • Smoke-free premises, wedding services, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 984 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • In-room massage
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

Yes, El Carmen Hotel allows pets (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum and Central Park. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 490 reviews" "
Rating 8 - Good. 111 out of 490 reviews" "
Rating 6 - Okay. 68 out of 490 reviews" "
Rating 4 - Poor. 20 out of 490 reviews" "
Rating 2 - Terrible. 8 out of 490 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
La vista a los 3 volcanes espectacular
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel with nice terrace in central Antigua. Close to many great sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Balkis Shene

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a perfect restaurant. Easy access to all shops and dinning options. The in house restaurant is very delicious also. Staff was always friendly and attentive. Rooms where clean and spacious. Strong WiFi. Will be back soon.
Stayed 4 nights in Nov 2024

6/10 Okay

Eduardo

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Olimpia, Compton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Lots of dining options and shopping.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that’s it was very comfortable and quiet. Very near a lot of nice places to dine and chill. One block away from a marketplace.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and dining, clean and convenient.
Stayed 2 nights in Oct 2024

10/10 Excellent

ADRIAN PORRAS

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent location and breakfast. Very good. I would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Amenities
I definitely will recommend this place to family and friends
Stayed 2 nights in Oct 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second year coming to Antigua the staff and Management excel in our expectations looking forward to returning. Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal, brooklyn

Liked: Amenities
The hotel is in a very prime location where makes it accessible, all the places i wanted to visit was walking distance and i love that
Stayed 5 nights in Oct 2024

8/10 Good

Erick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

6/10 Okay

Trina

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming and is very safe to stay at. The rooftop restaurant was very nice and the food choices were very good. My only criticism is that most of the waiters and waitresses did not speak English or understood very little English. They were all very pleasant and helpful but I wish I could have spoken Spanish to them.
Stayed 5 nights in Sep 2024

6/10 Okay

Trina

Liked: Staff & service
The stay at the property was okay. The room was basic but clean. Air conditioning was great and hot water was readily available. The staff was friendly and helped with providing activities around town to indulge. The location was walkable to major site seeing and dining.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful, food was good and it's in a good location to walk around. Some parks and restauranrts are at a walking distance.
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property was such a let-down. The photos on line looked so cute, but upon arrival, everything was kind of old, weathred, in need of repair. Not as nice and cute as we had hoped.
Stayed 1 night in Sep 2024

2/10 Terrible

Luke

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Inversiones TRACAS S.A de C.V, Juayua., Los Naranjos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas Gracias por todo
Stayed 3 nights in Sep 2024

10/10 Excellent

Maynor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice personnel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Traveled with family
Liked: Amenities
I select this hotel in my next trip
Stayed 8 nights in Aug 2024

10/10 Excellent

maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were helpful and friendly.
Stayed 3 nights in Aug 2024