AC Hotel by Marriott Guatemala City

4.0 star property
Take in stunning city views from the rooftop terrace then enjoy breakfast at your leisure.

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Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
View from property
View from property
View from property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Gym
The current price is SAR 417
SAR 509 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 37.6 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26.91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016

What's nearby

  • Paseo Cayala - 2 min walk
  • Embassy of Mexico in Guatemala - 9 min drive
  • U.S. Embassy in Guatemala - 9 min drive
  • Oakland Mall - 11 min drive
  • La Aurora Zoo - 12 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Frisco Grill - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

Upscale hotel near Paseo Cayala
Consider a stay at AC Hotel by Marriott Guatemala City and take advantage of a grocery/convenience store, a rooftop terrace, and shopping on site. The on-site restaurant, AC Lounge, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), laundry services, and coffee/tea in the lobby
  • A computer station, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 46-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • AC Lounge

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (2659 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Is AC Hotel by Marriott Guatemala City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per night.

How much is parking at AC Hotel by Marriott Guatemala City?

Self parking is free at this property.

What time is check-in at AC Hotel by Marriott Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel by Marriott Guatemala City?

Check-out is at noon.

Where is AC Hotel by Marriott Guatemala City located?

Located in Zona 16, this hotel is within 1 mi (2 km) of Universidad del Valle de Guatemala and Paseo Cayala. Embassy of the United States of America and Kanajuyú Ecological Park are also within 3 mi (5 km).

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AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 907 reviews
Rating 8 - Good. 177 out of 907 reviews
Rating 6 - Okay. 89 out of 907 reviews
Rating 4 - Poor. 60 out of 907 reviews
Rating 2 - Terrible. 45 out of 907 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gudelia

Liked: Cleanliness, staff & service, property conditions & facilities
My Family and me really liked the hotel, we were very comfortable and safe,
Stayed 1 night in Dec 2024

10/10 Excellent

Filomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy access, love the view and breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides it having the most amazing view in Cayala, the rooms are great, nice comfy beds, super friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Luceily

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent propertyconditions and service. Excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient, nice staff but should be more pro active
Stayed 2 nights in Jan 2025

10/10 Excellent

darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact that it's right right at Paseo Cayala, and once you park you don't have to leave the premises to have a great time, all the restaurants and bars are around walkable area, and the staff at AC Marriott are always pleasant and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jan 2025

6/10 Okay

NESTOR

Liked: Cleanliness, staff & service, amenities
The property is OK, nevertheless there are some issues, TV not working during all the stay this is an issue as I like to watch local news.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is that they don't have a pool. Other than that, this pleace is great
Stayed 1 night in Dec 2024

8/10 Good

Taeho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve the restaurant
Stayed 5 nights in Dec 2024

10/10 Excellent

Kleyber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing service
Stayed 3 nights in Sep 2024

6/10 Okay

Oseas

Most of the roads to get to the hotel were closed. The 6th floor is a bit dusty. Windows dirty. I heard construction noises sounds though the night. The fridge in my room was licking water all over the floor. Not a pretty view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and attention, the location is very convenient, and surrounding areas are very nice.
Stayed 1 night in Jul 2024

8/10 Good

Melecio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for bussines trips
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Guatemala and to this Marriott. Everything was perfect. It was very, very clean and the staff was always friendly and helpful. We are going back to that city in a few months, and we will be staying there again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff efficiency were great
Stayed 1 night in Mar 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved cayala!
Stayed 1 night in Jun 2024

6/10 Okay

Joanna

Liked: Cleanliness
Disliked: Amenities
Surrounding area great. The hotel was okay. Nothing special
Stayed 3 nights in Aug 2024

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no presence of management. When I needed assistance, there was no magenta for 2 days? Not acceptable! Bartenders kept serving their regulars and would skip me constantly. Never coming back here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Glenda

Disliked: Staff & service, property conditions & facilities, room comfort
We are not happy with customer service the room was very small price was high for the service we get never going back there again! Layout of the room is terrible I did not like anything on this hotel
Stayed 2 nights in Nov 2024