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AC Hotel by Marriott Guatemala City

4.0 star property
Hotel with free parking, steps from Paseo Cayala

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
Exterior
Exterior
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Parking included
  • Gym
  • Air conditioning
The price is SAR 335
SAR 409 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 37.6 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 26.91 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Hot Tub
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8.8 out of 10, Excellent, (1065)
The price is SAR 310
SAR 378 total
includes taxes & fees
18 Jan - 19 January 2025
Wyndham Garden Guatemala City

About the neighborhood

Map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016

What's nearby

  • Paseo Cayala - 2 min walk - 0.2 km
  • Embassy of Mexico in Guatemala - 9 min drive - 7.0 km
  • U.S. Embassy in Guatemala - 9 min drive - 7.4 km
  • Oakland Mall - 11 min drive - 8.7 km
  • La Aurora Zoo - 12 min drive - 10.4 km

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Frisco Grill - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

Upscale hotel near Paseo Cayala
Consider a stay at AC Hotel by Marriott Guatemala City and take advantage of a grocery/convenience store, a rooftop terrace, and shopping on site. The on-site restaurant, AC Lounge, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a computer station, and luggage storage
  • A banquet hall, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 114 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 46-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • AC Lounge

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (2659 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Is AC Hotel by Marriott Guatemala City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per night.

How much is parking at AC Hotel by Marriott Guatemala City?

Self parking is free at this property.

What time is check-in at AC Hotel by Marriott Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel by Marriott Guatemala City?

Check-out is at noon.

Where is AC Hotel by Marriott Guatemala City located?

Located in Zona 16, this hotel is within a 15-minute walk of Paseo Cayala, Universidad del Valle de Guatemala, and Embassy of the United States of America. Kanajuyú Ecological Park and Medical Center are also within 3 mi (5 km).

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 852 reviews" "
Rating 8 - Good. 170 out of 852 reviews" "
Rating 6 - Okay. 83 out of 852 reviews" "
Rating 4 - Poor. 57 out of 852 reviews" "
Rating 2 - Terrible. 43 out of 852 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the moment (Dec 2024) there’s construction going on in the building next door. That caused noise. For $250 the room was a bit tight in space and our view from the window was a brick wall of a building next door. Got a room here only because of the surrounding shops and restaurants. Also a safe area (zone 16) to be in compared to the rest of Guatemala City.
Stayed 1 night in Dec 2024

10/10 Excellent

Bylin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

darwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

4/10 Poor

Ramón

Stayed 1 night in Oct 2024

10/10 Excellent

Monica, Fort Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Nov 2024

6/10 Okay

Nelida

Business traveler
Disliked: Staff & service
employees are not so friendly, even thought a person is waiting for a check in, they should be nice enough to offer water for a least to say, or kindly offer a way for someone not too feel less important.
Stayed 1 night in Oct 2024

8/10 Good

Walters, Horsham

Stayed 1 night in Oct 2024

4/10 Poor

Juan

Traveled with partner
Disliked: Cleanliness, staff & service
Poor service. Room was not serviced during our two night stay. We had a coffee machine in the room but coffee capsules were missing even after calling to ask for. Bathroom was not separated from bed enough for privacy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kleyber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing service
Stayed 3 nights in Sep 2024

4/10 Poor

Liliana, Lynn

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Había estado contemplando la idea de quedarme en su conocido hotel de lujo por mucho tiempo y finalmente decidí dar ese paso. Sin embargo, lamento decir que la experiencia no cumplió con mis expectativas 😓. Primero, creo que es uno de los hoteles más caros en los que me he hospedado en Guatemala 🤔. Entendiendo que el precio puede ser justificado por el área en la que se encuentra, debo decir que los resultados no justificaban el costo. A pesar de que el personal del hotel fue muy atento 👍, encontré varios problemas durante mi estancia. Estimado equipo del hotel, Algunos de los inconvenientes presentes se debían a una vista limitada desde nuestra habitación, la falta de señal en la televisión 📺 y, además, mi esposo y yo terminamos encerrados en el gimnasio 🏋️‍♂️por un rato ya que nadie atendía nuestras llamadas para asistirnos. Otro factor que sumó a mi decepción fue mi intento fallido de usar las escaleras interiores. Solo pude acceder a las escaleras exteriores y no pude regresar debido a la falta de indicaciones claras 😕. La última gota fue cuando intentamos usar la cafetera ☕ y no pudimos, o estaba demasiado complicada para comprender o simplemente no funcionaba. Habiendo pagado más de 200 dólares por mi estancia, la decepción es grande y me cuestiono si me hospedaría nuevamente allí ⚖️. Sin embargo, seguiré visitando Cayala. Esperamos que tomen en cuenta estas observaciones, gracias! Saludos,
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yemney, Hialeah

Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Guatemala and to this Marriott. Everything was perfect. It was very, very clean and the staff was always friendly and helpful. We are going back to that city in a few months, and we will be staying there again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gladys

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Niels

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No Air Conditioning. Did not work
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Surrounding area great. The hotel was okay. Nothing special
Stayed 3 nights in Aug 2024

10/10 Excellent

diana, whittier

Stayed 1 night in Jul 2024

10/10 Excellent

Michele, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and attention, the location is very convenient, and surrounding areas are very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Michele, Doral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient location
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, San Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Hydration station didn't work. The carpet in the hall smells and has stains. Bathroom inside the room has no extration system.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Stayed 1 night in Jul 2024

10/10 Excellent

Alonso, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

PEDRO E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Estadía perfecta, mi habitación impecable para perfecto descanso, con la conveniencia de los mejores restaurantes de Ciudad Cayala.
Stayed 1 night in Jul 2024

10/10 Excellent

Minerva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to evrything.
Stayed 3 nights in Jun 2024