Find Family Hotels in Zermatt City Centre

"Great location, friendly staff, and very good breakfast. Loved the sauna and steam room after skiing."

"Wonderful and charming hotel. Great location to everything. "

"Excellent small hotel in the heart of Zermatt, just steps from the train station and the bus to the ski lifts."

"Beautiful hotel"

"We stayed at several different hotels throughout Switzerland and this one was our favorite!!! Cozy, clean, and in the middle of everything. It checks all the boxes for an amazing stay. If you like dancing, the bar/club located at the basement level of this establishment stays open till 4/5am and the bartenders are super friendly. For those worried about the noise level, I stayed on the 3rd floor and couldn’t hear anything at all. Oh and don’t forget to bring swim shorts/attire to enjoy the spa. Enjoy "

"We came to Zermatt last year and wanted to stay at Hotel Alex but others in the group did not and we ended up staying elsewhree at a nice place with no restaurant or gym but near the Matterhorn Express lift. This year after a group trip fell through we decided to give the Hotel Alex a try. It a much better experience in Zermatt. The location is perfect, right next to the train station and the coop is right across the street. The gym was great and I am a non skier so used it often. The vibe of the hotel is great. The staff are all wonderful, like you kind of expect from a family owned hotel. The restaurant for half board in the evening was amazing. You can add it for a reasonable fee each day and go out if you dont like the menu of the half board. The food at dinner was overall wonderful. The Raclette on Monday was a treat as was the desert buffet one day. The half board portions are fine and can enjoy multiple courses. Their wine list is extensive. I highly recommend the Hotel Alex. It was a great week in Zermatt."

"Great"

"Very nice hotel. I lucked out and got a room with a balcony. Room and facilities were well thought out to accommodate a ski vacation. Room was very clean and housekeeping was excellent. Price was on the low end for Zermatt so I wasn’t sure what to expect. I would stay here again and would recommend it to a single or couple travelling for a ski vacation."

"What was not to like. Busy restaurants, busy, cozy bar, centrally located, terrific staff, clean, great beds. Nice variety in the common sauna area. The list goes on and on. Thank you, Hotel Pollux!!"