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Hotel Helvetia

2.0 star property
Get ready to carve through fresh powder by day and savor international flavors by night.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Helvetia

Standard Double Room | In-room safe, blackout drapes, free WiFi, bed sheets
Exterior detail
Balcony
Property entrance
Family Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The price is SAR 545
SAR 599 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Economy Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, blackout drapes, free WiFi, bed sheets

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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Exterior

Hotel Alpina

Pet friendly
Free WiFi
Breakfast available
Housekeeping
8.6 out of 10, Excellent, (308)
The price is SAR 690
SAR 749 total
includes taxes & fees
28 Jan - 29 Jan
Hotel Alpina

About the neighborhood

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt-Furi Gondola
Located close to Zermatt–Sunnegga Funicular, Hotel Helvetia provides a free breakfast buffet, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A gift shop, a 24-hour front desk, and ATM/banking services
  • Multilingual staff, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Hotel Helvetia include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–9:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Ski equipment rentals
  • Skiing lessons
  • Ski storage

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive key retrieval information
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Check-out is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 666 reviews" "
Rating 8 - Good. 272 out of 666 reviews" "
Rating 6 - Okay. 168 out of 666 reviews" "
Rating 4 - Poor. 59 out of 666 reviews" "
Rating 2 - Terrible. 34 out of 666 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Sitakanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Rock Music non-stop to 3:30 AM
Stayed 4 nights in Nov 2024

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness
Free breakfast was nice. Shower was very small and the shower head would not stay in position.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siddharth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness
I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping. Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Marsha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackson

Stayed 1 night in Sep 2024

6/10 Okay

Rex

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The owner was kind and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

PHANTHIP

Stayed 1 night in Sep 2024

2/10 Terrible

Kenneth

Traveled with group, Traveled with partner
The location was ideal. Breakfast being included. The stairs were narrow and many. Not recommended for ederly. Sharing a balcony with neighbouring room. Very basic room.
Stayed 1 night in Sep 2024

6/10 Okay

Gregory

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree
Stayed 2 nights in Sep 2024

4/10 Poor

Janet

Disliked: Staff & service, amenities, property conditions & facilities
If you want to sleep at night do not stay here. The hotel is rated as a 3 star, but I would give it a 1 star. It’s located above a noisy bar that is loud at night and has no sound proofing. I would not recommend this hotel
Stayed 1 night in Sep 2024

4/10 Poor

Kris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Benny, Irving

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amir

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Great location, the room was a little bit small but we were out most of the time. r I should add on the street people were singing and laughing late into the night. It woke us up and the kids had a little bit of hard time sleeping.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Li

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.
Stayed 2 nights in Jun 2024

4/10 Poor

Agnieszka

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service
Location plus Negative, availability of staff
Stayed 1 night in Jun 2024