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Hotel Ambassador Zermatt

4.0 star property
Warm up by the cozy lobby fireplace or take in breathtaking mountain vistas from an indoor poolside lounger.

Choose dates to view prices

Photo gallery for Hotel Ambassador Zermatt

Interior entrance
Mountain view
Premium bedding, pillowtop beds, minibar, in-room safe
Dinner served, fondue, garden views
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Hot Tub
The current price is SAR 1,276
SAR 1,358 total
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 Bed Room Suite in Suite

Flat-screen TV

1 Bed Room Suite in Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for 2 Room Suite in Family room

Flat-screen TV

2 Room Suite in Family room

Highlights

Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room, Mountain View (Matterhorn)

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, Mountain View (Matterhorn)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Spissstrasse 10, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Zermatt - Furi - 9 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Restaurant Derby - ‬4 min walk

About this property

Hotel Ambassador Zermatt

Upscale hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Ambassador Zermatt. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Bike rentals, express check-out, and express check-in
  • A computer station, tour/ticket assistance, and luggage storage
  • Concierge services, free newspapers, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, children's slippers, and heating

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of CHF 55

Restaurants on site

  • Restaurant Tapas & Wine
  • Hotelbar

Things to do

  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 31 and December 6.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 90 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 90 per night
  • Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Ambassador Zermatt have a pool?

Yes, this property has an indoor pool.

Is Hotel Ambassador Zermatt pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a required deposit per night.

How much is parking at Hotel Ambassador Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Ambassador Zermatt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Ambassador Zermatt?

Check-out is at 11:00 AM.

Where is Hotel Ambassador Zermatt located?

Situated in the mountains, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

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Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 424 reviews
Rating 8 - Good. 135 out of 424 reviews
Rating 6 - Okay. 26 out of 424 reviews
Rating 4 - Poor. 8 out of 424 reviews
Rating 2 - Terrible. 5 out of 424 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, nice view from the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Roline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. View of the Matterhorn. The breakfast was ok could be improved.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Heitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff! Really recommend the place!
Stayed 4 nights in Dec 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
Stayed 3 nights in Dec 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Zermatt. So we were really unsure of our lodging choice. Fortunately it met or exceeded our expectations, which really helped to make overall experience wonderful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Tareq

Liked: Cleanliness, property conditions & facilities
I like hotel but staff not friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front staff. We was served by Mr. Lucas. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tobin

Liked: Cleanliness, amenities
Excellent breakfast. Arsen at front desk super helpful!
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashish

Liked: Staff & service, amenities, property conditions & facilities
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Sathiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matterhorn view from the room
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Stayed 3 nights in Jan 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Stayed 4 nights in Jul 2024

8/10 Good

Nilesh N. Kotecha,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2024

10/10 Excellent

Prithwiraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & friendly staff. Great breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Matterhorn!
Stayed 1 night in Aug 2024

8/10 Good

Naresh

Disliked: Staff & service
Good Location
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay- close to train station
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, walkable to train stations. Nice view from balcony. Will come back again.
Stayed 2 nights in May 2024