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Alpenhotel Fleurs de Zermatt

4.0 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Mountain view
Interior
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
The current price is SAR 886
SAR 953 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Private bathroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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  • Breakfast included
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  • Pet friendly
10.0 out of 10, Exceptional, (82)
The price is SAR 1,590
SAR 1,684 total
includes taxes & fees
23 Mar - 24 Mar
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About the neighborhood

Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Zer Mama Bistro - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Upscale hotel near Zermatt-Furi Gondola
Located close to Sunnegga Paradise - Blauherd Cable Car, Alpenhotel Fleurs de Zermatt provides a free breakfast buffet, a terrace, and an art gallery on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to some rest and relaxation at Wellness, the onsite spa. Enjoy the health club, as well as activities like hiking/biking and ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a library.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free newspapers, a front-desk safe, and a banquet hall
  • Smoke-free premises, helicopter/airplane tours, and concierge services
  • An elevator, 1 meeting room, and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Alpenhotel Fleurs de Zermatt feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with children's robes and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Children's slippers, heating, and daily housekeeping

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 bar

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch flat-screen TV
  • Cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Alpenhotel Fleurs de Zermatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt doesn't offer parking.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Alpenhotel Fleurs de Zermatt?

Check-out is at 11 AM.

Where is Alpenhotel Fleurs de Zermatt located?

Located in the mountains, this slopeside hotel offers ski-in/ski-out access in Zermatt within 2 mi (3 km) of Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 516 out of 702 reviews
Rating 8 - Good. 129 out of 702 reviews
Rating 6 - Okay. 33 out of 702 reviews
Rating 4 - Poor. 13 out of 702 reviews
Rating 2 - Terrible. 11 out of 702 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes
Stayed 1 night in Feb 2025

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ten on ten facility. I really loved the place breakfast was amazing and the staff super helpful and friendly. Always recommend. Will surely stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

2/10 Terrible

Roline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is definitely not at the top of this hotel's priority list, would not recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay during my Switzerland trip. The location is convenient, being near the train station. They upgraded me to a bigger room. Most of the staff in the hotel are friendly. There is a nice breakfast and gym available.
Stayed 1 night in Dec 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and quiet. Very good breakfast. And I was amazed at their saunas, it was really good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view of the Matterhorn from our room!
Stayed 4 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well suited for visitors to the surrounding mountains activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Stayed 3 nights in Aug 2024

8/10 Good

Kim

Liked: Amenities
We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard and Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Great stay and value for the price. Would recommend. Our only regret is we didn’t stay longer in the area.
View from our balcony
Stayed 1 night in Sep 2024

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME PLACE!
Stayed 1 night in Jun 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and spa facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
Stayed 1 night in Aug 2024

10/10 Excellent

Shi Xian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.
Stayed 1 night in Aug 2024