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Alpenhotel Fleurs de Zermatt

4.0 star property
Slopeside fun with full-service spa and indoor pool

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Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Reception
Lobby
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
The current price is SAR 1,396
SAR 1,485 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Free toiletries, hair dryer, bathrobes, slippers

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 11 min walk - 0.9 km
  • Sunnegga Ski Resort - 18 min walk - 1.6 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive - 4.7 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Zer Mama Bistro - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Upscale hotel near Zermatt-Furi Gondola
Located close to Sunnegga Paradise - Blauherd Cable Car, Alpenhotel Fleurs de Zermatt provides a free breakfast buffet, a terrace, and an art gallery on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to some rest and relaxation at Wellness, the onsite spa. Enjoy the health club, as well as activities like ice skating and mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a library.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • An elevator, concierge services, and 1 meeting room
  • Helicopter/airplane tours, smoke-free premises, and a front-desk safe
  • Luggage storage, a banquet hall, and tour/ticket assistance
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All guestrooms at Alpenhotel Fleurs de Zermatt feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with children's robes and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Children's slippers, heating, and daily housekeeping

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

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  • Spa
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10.0 out of 10, Exceptional, 106 reviews
The price is SAR 1,604
SAR 1,701 total
includes taxes & fees
23 May - 24 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Alpenhotel Fleurs de Zermatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt doesn't offer parking.

What time is check-in at Alpenhotel Fleurs de Zermatt?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Alpenhotel Fleurs de Zermatt?

Check-out is at 11 AM.

Where is Alpenhotel Fleurs de Zermatt located?

Located in the mountains, this slopeside hotel offers ski-in/ski-out access in Zermatt within 2 mi (3 km) of Zermatt-Furi Gondola and Sunnegga Paradise - Blauherd Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 536 out of 745 reviews
Rating 8 - Good. 143 out of 745 reviews
Rating 6 - Okay. 37 out of 745 reviews
Rating 4 - Poor. 15 out of 745 reviews
Rating 2 - Terrible. 14 out of 745 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here and would consider coming back again.
Stayed 4 nights in Feb 2025

8/10 Good

Gevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good, great spa. Just the breakfast choices could be better. Small quiet place. I would stay there again if I were to go back
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from train station and town … bus stop just around the corner to take you to glacier paradise … good breakfast with make your own boiled eggs and pancakes
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities, room comfort

Outstanding Hotel.

Really really gorgeous place to stay and at such a good price. Perfect location to the train station. Staff very friendly, room was more than i expected so felt like a queen.
Stayed 1 night in Jan 2025

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ten on ten facility. I really loved the place breakfast was amazing and the staff super helpful and friendly. Always recommend. Will surely stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & amenities

Great location, close to town, bus stops, and trains. The people working at the front desk were nice and friendly. Breakfast was included and we loved the variety. Best part was going to the spa after skiing. We loved the steam room and outdoor pool! We had the Matterhorn view, it was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Disliked: Staff & service
Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again
Stayed 2 nights in Mar 2025

8/10 Good

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff was courteous and very responsive to our needs / questions, ski storage was good and included breakfast ample. Access to slopes was walkable, but a bit of a hike each morning with equipment and actually getting onto slopes to ski took a while (almost an hour) to closest slopes. Views of Matterhorn only from upper floors of property - we were on 1st floor and had no views from our family room reservation - which was effectively two rooms across the end of the hall from each other.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful place
Stayed 1 night in Oct 2024

4/10 Poor

Francoise

Liked: Cleanliness
Disliked: Staff & service, amenities
Echoing other reviews, the staff is incredibly rude. Not once during our one week stay did someone say good morning or how is your stay. The hotel is located close to the train station in the more “industrial” part of town. The beds are hard and uncomfortable. The bathroom was new. The breakfast was as basic as it gets. There is no bellman. Facilities are very limited. For the price you pay there are far more appealing options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay during my Switzerland trip. The location is convenient, being near the train station. They upgraded me to a bigger room. Most of the staff in the hotel are friendly. There is a nice breakfast and gym available.
Stayed 1 night in Dec 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and quiet. Very good breakfast. And I was amazed at their saunas, it was really good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great spa
Stayed 2 nights in Oct 2024

2/10 Terrible

Roline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is definitely not at the top of this hotel's priority list, would not recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, view of the Matterhorn from our room!
Stayed 4 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and new

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well suited for visitors to the surrounding mountains activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard and Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Stayed 3 nights in Aug 2024

8/10 Good

Kim

Liked: Amenities
We LOVED the property! Short walk from the train station. Beautiful spa! We would definitely stay there again.
Stayed 2 nights in Sep 2024