Find Hotel with a Concierge in Upper West Side, NY

"Location is great (right next to subway, many restaurants on Amsterdam Ave.). Hotel room is very clean. Staff friendly. Some shortcomings: no microwave or small refrigerator; a knocking sound in the wall, but not too loud (old pipe perhaps). "

"The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our...

"Had fun. Great staff. "

"The staff are excellent here. Everyone was very kind and the front desk provides free water bottles whenever you need. "

"We had a great stay. The staff were very friendly and the location is absolutely perfect. "

"Excellent as usual. Staff warm greetings"

"Beautiful hotel, lobby has a great vibe, onsite bar and restaurants are great. Room was very clean and comfortable."

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."