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"Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。"

"Friendly staff and great dinner."

"Beautiful view of mt fuji, staff was very nice and bed was comfortable"

"Clean and quiet. Japanese breakfast was excellent. Not too many dining options, need to take taxi or bus. Absolutely gorgeous surroundings. "

"This is the second time my family has stayed at Highland Resorts and it has been a pleasure to stay here. It's located right near Fuji-Q park, shuttle bus to areas within Fujiyoshida, walking distance to Don Quixote/ Komeda Coffee/ Book-off among a bunch of other places. I highly recommend for a pleasant stay in the area to book with Highland Resort. We look forward to our next visit again. Thank you! "

"Very nice room. Location is not great, but there is convenient store and sushi restaurant (nice food) within short walk (~5min)."

"This ryokan is very conveniently located beside a bus stop, which makes transportation easy around the hakone area. They also have a shuttle bus to gora station. We had the room with private onsen, it was so amazing we were speechless! Our half board included kaiseki dinner with crab and japanese style breakfast, which are also 10/10. The whole experience was delicate, the service was attention to detail oriented. The only thing I wish they could improve would be the noise while dining, the sound of the staff walking and handling the plates, as well as one particular staff talking very loudly. "

"Perfect if you are trying to get away for some quiet and relaxing time. Great staff and common areas make for an enjoyable experience when staying in."

"Booked this room for the private onsen and it was quite a lovely experience. We brought our luggage to them early in the morning and asked them to hold it until our check in so we could explore and after we checked in and made it to our room they sent someone to bring the luggage up. There was a breakfast buffet included with our room and it had a really nice variety of foods from western to Japanese. Staff spoke great English "