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"Excellent accommodation if wishing to stay around Lake Kawaguchi. Breakfast was relatively simple but was good. Many thanks!"

"We were there for 2 nights. Weather was not so good. We see Fuji mountain from our bed on day two. I was million dollar view. Good location great service. Will come back again "

"Great stay! My husband and I really enjoyed the in room onsen. Staffs were friendly. Would recommend this hotel to friends and family. It will be easier if you have a car. It is a bit far away from the gora station. But bus station is very close by."

"Peaceful bliss! Right up in the forest-laden mountains of Hakone, this traditionally modern ryokan should tick every mark you need for relaxation: simple, quiet, and surrounded by nature. The mineralized onsens feel fantastic... so much so, I was melting straight into myself! All the tension from long walks in Tokyo, gone in a sultry soak. You get to pick two bath times too -- one in the evening, one in the morning -- in one of three baths (one indoor, one outdoor, and one I forget). You also pick a time for breakfast, and which breakfast too: an American-style eggs and waffles and sausage (and some other bobbles), or a more traditional Japanese-style bento with cooked salmon, rice, miso, and nine assorted sides. I opted for the latter, and it was *very* tasty & filling! Combined with the very kind staff (who can speak English, if you need), made in all for a phenomenal and much-needed getaway from the hustle and bustle of city streets and crowded alleyways."

"Beautiful hotel, in a very lovely location."

"My only recommendation would be to offer vodka and or gin for those who don’t care for whiskey. "

"The hotel is very conveniently located within many eateries and convenience store. As we rented a car, driving around to the theme park and 5 lakes around Mt fuji is also very easy and not far. Last but not lease Mt Fuji view is fantastic!"

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"

"Good food great service"