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"Enjoyed my stay immensely - the staff was wonderful, the food was amazing (they offer both Japanese and Western options each meal, I chose Japanese), and the patio and onsen and was so peaceful and relaxing. "

"Great stay! My husband and I really enjoyed the in room onsen. Staffs were friendly. Would recommend this hotel to friends and family. It will be easier if you have a car. It is a bit far away from the gora station. But bus station is very close by."

"Beautiful hotel, in a very lovely location."

"My only recommendation would be to offer vodka and or gin for those who don’t care for whiskey. "

"It is very close to Yumoto station and close to local shops. Staffs are kind and hospitable. "

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"

"Good food great service"

"Very close to Odawara Station, Castle and Lusca shopping mall. Great launch base for Hakone. "

"I would give this 6 stars! The theme of the ryokan took us back to retro Japanese era. We enjoyed the indoor and outdoor baths to the fullest. We will definitely plan to come back"