Find all hotels by Marriott Hotels & Resorts in Surfside, FL from SAR 596

"Customer service was poor. 1) Buttons on room phone were broken, so I had to look up hotel phone number to call front desk. 2) Hold time was more than 15 minutes more than once, so we had to go downstairs to speak to front desk. 3) Requested additional blanket because "comforter" was so thin. Had to ask more than once because blanket was not delivered as promised. 4) Returned to room at 2 PM and found it had not been serviced by housekeeping. As I left hotel to do an errand, I asked front desk...

"Everything was wonderful! Great staff! "

"Need to repair the elevator. A single elevator causes too much delay "

" Wonderful place. Wish we would have had more time there."

"Clean. Well lit. Nice pool. "

"When we first checked in we were assigned the wrong room. Went downstairs and they quickly fixed this issue and we got the room we had paid for in advance. Fantastic bed and the food was excellent. "

"Check in was well orchestrated. The room is spacious and comfortable. "