Find Hotel with a Concierge in Surfside, FL

"was very good"

"Very nice hotel, everything was clean and staff was friendly. We booked for 5 people and when we got to our room it wasn’t set up for 5 we had to go down and ask for bedding for the pullout and a rollaway bed to be brought up which took over an hour. I would however try and find a way to put more light in the jr suite we had to use our phones for light. The beach is cut in half because they have it fenced off for a special event which we weren’t told about. The kids wished the volleyball courts in the pictures were actually close to the hotel they were quite a ways down and we didn’t end up using them. We didn’t like that the only option was to pay $55 per day valet or pay crazy parking thru the city which didn’t include over night parking. We had items taken that my daughter set outside the room for enough time to take elevator to lobby and back up in less then 4 minutes right before that the room next to us yelled and swore at my 2 daughters/11 and 12 for knocking on our door, so we assume they took her stuff also but no proof so hotel couldn’t do anything. We didn’t eat on site the prices were a little high for us so we went to Dicks last resort because I had a Groupon for it that was a hoot! We also walked down to the food markets one day which was decent not far at all. All in all I was a little worried about reviews I read but we didn’t have any issues that wasn’t able to be fixed by the friendly staff and everything looks kept up pretty good. "

"Great location "

"Loveeeeee it 💛💛 will be back "

"Amazing vie"

"It was very nice. The lady at the desk was very sweet allowing me to do an early check in. I loved it "

"Great welcoming! Staff very generous and kind, able to accommodate all your needs. Great for families too!"

"Shuttle runs once every hour. We called the hotel agent but he missed informed us the arrival time. Six party in our group had to over an hour. Towels have stained and frail with holes. Tom's restaurant was great."

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