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"Very nice Balcony with beautiful view"

"We were hosted by “Cozy” accommodations. Overall they were easy to communicate with. I don’t understand why if Hotels.com is the third party we must authenticate our IDs with the host directly. With so many scams these days I’d like to only authenticate with hotels.com. On the other hand, the views were the best feature. The room was older, special attention should be given to the wood features such as closets and cabinets and grout and overall bathroom to update and give the room a modern and...

"Service sucked. Housekeeping was not available. We had to wash our own towels. They charge me resort fees which was just crazy amount and that was after I paid in full"

"The residence sides was an incredible opportunity for our family to enjoy a nice spacious room at our favorite hotel in Miami Beach. At first when I reserved I did not realize it was a vacation rental and was hesitant, but after speaking with management of the condo I was assured all was well. It was actually more than I expected and I was impressed with all aspects. The condo was clean, well appointed, and had a custom interior design which set it apart from the regular hotel rooms. We look...

"Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay...."