Find all hotels by Okura Hotels & Resorts in Suginami from SAR 372

"Location is excellent. The rooms are on the smaller side, but it is whats expected in Tokyo and it was perfect for two people, plus it was super clean. Very friendly staff and they have free lockers to use. "

"Covenient location. Nice and friendly staff. Very happy with level of housekeeping"

"Great hotel and convenient for air travel"

"We (2A,2C) stayed here for 7 nights. Got a room with a view of Tokyo Skytree and it was lovely to see it change colours every night. The room felt a little small but that’s because we had 4 pieces of large-ish luggage and 2 cabin sized luggage. The room could do with more lights as the room was a bit dark at night. Check-in was smooth and quick. Overall, staff were helpful. We had breakfast in the hotel. Food was decent but the spread was limited. No real complains though. The airport bus from Haneda drops off passengers here. You can also board the airport bus to Haneda or Narita from here but the last bus is in the afternoon. Very conveniently located. There are shopping malls and many residences and restaurants nearby. A short walk away is a park with a playground and is very popular with young families on weekends and public holidays. However it may be a bit of distance or switching of trains if you’re going to all the tourist spots. We did enjoy the area a lot as we had 2 young children and finding food, shopping and playground in one convenient location was a big plus for us. There are no DIY laundry facilities in the hotel but there are 3 DIY laundromats within 7min walking distance of the hotel. You can ask the hotel for a map in English. "

"Excellent location for a transit visit inTokyo, with good breakfast."

"The lighting around the hotel area isn't that great out on the streets after 11pm... As usual, the spa area can be kept cleaner and not full of hair and stuff around. Could make the spa smell nicer would be great. The pay parking machines weren't working well... Couldn't pay with my credit card. So annoying. Needs to be upgraded or fixed. Allow other methods of payment would be nice. Elevator service needs to improve. Always crowded and busy. "

"I booked the double room which was spotless. Room is tiny but the bathroom made up for it. I enjoyed the shower and tub. The window is small if you're claustrophobic. They do offer daily housekeeping. Plenty of taxis at the lobby and near the restaurants. Shinjuku Station is about 10 min walk. Overall, we had a great stay."

"Really busy over all. Don’t plan on getting laundry done if you don’t do it during the day. Tons of rooms and tons of people washing cloths. Bring your own detergent 👍"

"Oriental Hotel Tokyo Bay Hotel is one of the best hotels we have stayed so far. The service and staff were amazing (all of them) but I would like to mention Kuradu and Yodashi for being helpful and friendly. I would also like to thank Onami who was so considerate and patient with us during our check out since we haven't received the Airporter reference number yet, she gladly kept our luggage and advised us to just give it to her any or any of the staff when we recieve it or call them for the number if we have already reached our next hotel for our luggage transfer. Good thing we got it 2 hours later, while we were eating after checkout. It was an amazing experience for us in this hotel, they provide free unlimited welcome drinks and nibbles (mostly sweets) daily, would be nice if they replenish them especially at night when all the crowds are back from sightseeing. You can also get toiletries if you need them from the lobby. The free shuttle to and from Disneyland was also a great service as you don't have to worry about going by train early in the morning and late at night. We will stay in this hotel again if we come back to Tokyo Bay. Note: Washing machine is in the lobby, make sure you do your washing very early in the morning when there is less people or while they are sight seeing otherwise, you will have to compete with everyone that stays in that hotel as they only have 6 washers and 6 dryers. Thank you Oriental hotel, we enjoyed our stay."