Find Hotel with a Concierge in Southern Rocky Mountains

"5th stay at LaFonda!! Perfect place to stay!!"

"Great location! Didn't have problems with cleanliness as others noted. I would stay here again. My family had two adjoining rooms. One of the rooms was missing the remote to the tv and the safe was locked, so unusable. After asking for multiple days, we still never got a remote for that room, and had to share the remote from the other room. They never resolved the locked safe either. I don't know why it's that hard to send up a spare remote, but apparently it is. Secondly, the hot tubs have...

"Just didn't seem like the front desk staff cared much about anything..."

"Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor."

"We stay at many higher end hotels but rarely have we been so impressed with the entire experience. The hotel is beautiful, the suite was pristine, the service exceeded expectation, we felt completely attended to at every turn, could not More of the than not we decide to try somewhere new but "

"They need to fix the elevator"

"Great staff, great location, very nice unit. We would stay there again without hesitation. My only complaint was the noise from children screaming and running around with ski boots it seemed. "

"This is a homey and popular hotel. I loved the room the beds were great. The balcony was peaceful. Staff were mostly very helpful. I would say the kindest staff were the shuttle drivers. That was a great amenity! The location is perfect. We loved being there!"