Find Family Hotels in South Shields

"This hotel is not the best I’ve ever stayed in, it’s looking a bit tired in the rooms, corridors and public areas. But, it’s good value and clean and near the station. However what makes this hotel is the staff - they are fabulous, nothing is too much trouble for them, chatty and friendly and very helpful. An example : I asked for a late check-out for a work meeting at midday, which unfortunately they couldn’t do because of other bookings but offered me a space in the bar area for a work meeting where they said they’d cordon off a space and keep it quiet for me. In the end the meeting got cancelled, but super helpful. Fully recommended as long as you don’t expect 4/5* luxury. "

"Lovely clean hotel. Only downfall was the cleaning staff were very noisy early morning outside the bedroom door talking then shouting down the corridor "

"Very central Staff all very nice Food … both Xmas dinner and breakfast good Easy checkout .. though 12md would be better Beds comfy .. pillows not so much but room clean if a bit on small size Will return 😊"

"Very helpful staff. Good food. Nice room. No problems. "

"very friendly staff. room was a great size and had a lovely view. great location "

"Had a lovely check in experience with Katerina Deluxe room was fabulous - very comfortable bed and nice large bathroom. "

"Thank you for letting us stay the hotel was really nice and very welcoming to I will be back there again soon "

"Stayed here before and it was ideal for what we wanted, close to the train station and city centre. Only problem we had was the room smelled like they had a sewerage problem ."

"Staff were excellent."