Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Point of interest
Bar (on property)
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
The current price is SAR 269
SAR 323 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

Premium Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 7 min walk
  • Tyne Bridge - 11 min walk
  • The Glasshouse - 15 min walk
  • St. James' Park - 15 min walk
  • Quayside - 18 min walk

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk
  • ‪Pink Lane Coffee - ‬7 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Upscale eco-certified hotel near Castle Keep
Located close to Chinatown and Tyne Bridge, Crowne Plaza Newcastle - Stephenson Quarter by IHG provides golfing on site, a terrace, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, a body wrap, or a body scrub at Mineral House, the onsite spa. The on-site restaurant, Hawthorn Restaurant, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Concierge services, a banquet hall, and a ballroom
  • Wedding services, free newspapers, and meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 251 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 18.95 for adults and GBP 9.47 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Fitness center
  • Full-service spa
  • Golfing
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (3003 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Newcastle - Stephenson Quarter by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Newcastle - Stephenson Quarter by IHG located?

Situated in Newcastle-upon-Tyne, this spa hotel is within a 10-minute walk of Castle Keep, Chinatown, and Eldon Square Shopping Centre. Tyne Bridge and The Glasshouse are also within 15 minutes. Central Station is 6 minutes by foot and Central Station is 7 minutes.

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Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel staff is super accommodating allowing us to check in early and check out late
Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, lovely breakfast. A small moan, the pillows were lumpy. Very close to city and station so convienient for everything. A walk along the river is very close and absolutely worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Club lounge view
Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities. Long wait for access to the the spa which was annoying and then very empty when we got there. Long wait for food in the restaurant too.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel conveniently located next to the station. Spacious quiet rooms and lots of choice at breakfast. Would stay again
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a good nights sleep
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely hotel would definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and staff were excellent
Stayed 1 night in Oct 2024

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and clean hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Excellent staff and lovely rooms. Breakfast could have been warmer and black pudding wasn't the nicest, but overall A great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex at the desk was lovely she let us check in early as we were there before 3. The room was so nice and the spa was good!
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and excellent breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often for work, love the gin bar, pool and gym :)
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were very clean and comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Lovely hotel. Great location. Clean comfortable rooms. Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP Newcastle
Perfect,great location would certainly use again
Stayed 1 night in Nov 2024

10/10 Excellent

Rozalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hotel
Super
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Parking and location excellent, room great size and spotless, breakfast was perfect, customer service also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Carla D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful room
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff professional. Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, nice bar, good size room, pool and hot tub. Prices are cheap and staff are always so nice
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and my first choice when I stay over in Newcastle
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Sep 2024