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"They need to train the front deck staff. They do not know what is going on in the hotel."

"regresaria"

"This was a great place to stay near the airport. The staff was great, the airport oick uo went smoothly and the complimentary breakfast was very lovely. One negative was the late night noise from the street which made sleeping difficult. "

"Property was clean and modern "

"Excelentemente ubicado. Muy bueno el desayuno buffet."

"Buena opción con Parqueo y desayuno "

"Receptionist is nice and helpful. Walking distance to the center of old town. Hotel provides breakfast and dinner. "

"Hotel Zen provided a comfortable stay for our group as we came & went from Quito during our stay. Conveniently located near the busy Mariscal district, we found everything we wanted within walking distance from the hotel. Rooms were spacious, comfortable and service from the entire staff was courteous, attentive and much appreciated. Neighborhood eateries, cabs and/or Uber arrangements and assistance with anything that arose during our stay...all accomplished with a friendly smile. I will be...