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"Need more dining options and longer shuttle service . Stopping at 4:20 is unreasonably early for guests who want to as much as possible during their short stay at Hakone "

"Clean and quiet room in a great central location. The breakfast buffet was very nice as well with a wide variety of foods. There is also an excellent running path not far from the hotel along the bayfront."

"The Hotel is stunning. The staff was second to none. If you can, get the Bay-view rooms, well worth it. "

"Good location, beautiful seaside view, tasty breakfast and friendly service ! "

"Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine."

"Perfect"