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THE KAHALA Hotel & Resort YOKOHAMA

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

Exterior
Lobby lounge
Lobby lounge
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Bar
  • Parking available
  • Spa
  • Room service
The current price is SAR 1,204
SAR 1,325 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for The Kahala Prestige Corner King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 57 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Prestige Corner Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 57 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Harbor view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Harbor View Twin, Non Smoking

View from room

The Kahala Grand Harbor View Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Twin, Non Smoking

View from room

Executive Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Suite King, Non Smoking

View from room

The Kahala Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
  • 109 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Suite Twin, Non Smoking

View from room

The Kahala Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
  • 109 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Kahala Grand Harbor View King Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand Harbor View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala Twin Suite

50-inch flat-screen TV with satellite channels, TV, offices

Kahala Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Kahala Prestige Corner Twin Room

Premium bedding, minibar, in-room safe, desk

Kahala Prestige Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Kahala Grand Twin Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Twin Suite

Living area | 50-inch flat-screen TV with satellite channels, TV, offices

Premium Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Kahala Prestige Corner King Room

Premium bedding, minibar, in-room safe, desk

Kahala Prestige Corner King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala Grand Harbor View Twin Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand Harbor View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Kahala Grand King Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for The Kahala Grand Twin Upper Floor

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin Upper Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Suite

Premium bedding, minibar, in-room safe, desk

Executive Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for The Kahala Grand Room High Floor (3 Occupancy) , Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 Occupancy) , Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for The Kahala Grand King Upper Floor

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King Upper Floor

  • Sleeps 2
  • 1 King Bed

View all photos for The Kahala Grand Harbor View High Floor (3 Occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View High Floor (3 Occupancy), Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium King Suite

Living area | 50-inch flat-screen TV with satellite channels, TV, offices

Premium King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala King Suite

Premium bedding, minibar, in-room safe, desk

Kahala King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for The Kahala Grand Triple Room Upper Floor

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Triple Room Upper Floor

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012

Getting around

  • Minatomirai Station - 9 min walk
  • Yokohama Station - 18 min walk
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪スターバックス - ‬9 min walk
  • ‪いしがまやハンバーグマークイズみなとみらい店 - ‬9 min walk
  • ‪はま寿司 - ‬3 min walk
  • ‪回転寿司 まぐろ問屋めぐみ水産 - ‬9 min walk
  • ‪Tully's Coffee - ‬7 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

Luxury family-friendly hotel near Pacifico Yokohama
Located close to Yokohama Museum of Art and Landmark Tower, THE KAHALA Hotel & Resort YOKOHAMA provides an art gallery on site, dry cleaning/laundry services, and a bar. Indulge in a facial and a body treatment at The Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and massage treatment rooms
  • A gift shop, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's dinnerware and childcare services
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate dining areas, and refrigerators

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,692 for adults and JPY 3,795 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ＯＺＩＯ
  • The KAHALA LOUNGE
  • 華暦 -Hanagoyomi-

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,647 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Height-adjustable showerhead
  • Magnifying mirror
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property may offer in-room breakfast instead of the listed breakfast type on select days.
Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested onsite for the listed child breakfast fee (subject to availability).

Renovations and closures

The property will be renovating from April 8 2025 to April 9 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5692 for adults and JPY 3795 for children
  • Covered valet parking fee: JPY 4000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 3795 per stay
  • Spa fee: JPY 3795 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Does THE KAHALA Hotel & Resort YOKOHAMA have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM. The property will be renovating the pool from April 8 2025 to April 9 2025 (completion date subject to change).

Is THE KAHALA Hotel & Resort YOKOHAMA pet-friendly?

No, only service animals are welcome at the property.

How much is parking at THE KAHALA Hotel & Resort YOKOHAMA?

Valet parking is available for JPY 4000 per night. Limited spots are available.

What time is check-in at THE KAHALA Hotel & Resort YOKOHAMA?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at THE KAHALA Hotel & Resort YOKOHAMA?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is THE KAHALA Hotel & Resort YOKOHAMA located?

This family-friendly Yokohama hotel is located by the ocean, within a 15-minute walk of Pacifico Yokohama and Yokohama Museum of Art. Landmark Tower and Red Brick Warehouse are also within 1 mi (2 km). Minatomirai Station is 9 minutes by foot and Shin-Takashima Station is 9 minutes.

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THE KAHALA Hotel & Resort YOKOHAMA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 318 reviews
Rating 8 - Good. 52 out of 318 reviews
Rating 6 - Okay. 12 out of 318 reviews
Rating 4 - Poor. 8 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, would love to stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

majed

Liked: Staff & service, amenities, property conditions & facilities
Highly recommended, staff is great and property is beautiful
Stayed 7 nights in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and most fabulous amazing hotel i ever stayed. And i am keep coming back everytime when i visit Yokohama.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 7 nights in Jul 2024

10/10 Excellent

Prof. Dr. Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with Hawaiian spirit, beautiful rooms with spectacular view on the Yokohama bay area and very nice staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

yucong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and deco of this hotel, super friendly and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 4 nights in May 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in the whole world
Stayed 4 nights in Aug 2024

10/10 Excellent

Md Jahidul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in all aspects
Stayed 6 nights in May 2024

10/10 Excellent

Jihye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of room with amazing breakfast in room
Stayed 2 nights in Jul 2024

8/10 Good

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a quiet escape in the middle of the hustle and bustle of the city and everyday life but still within walking distance to shopping and dinning. Staff and service were very friendly and sweet.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing! Helpful and friendly staff. I had a great stay with only limited Japanese!
Stayed 7 nights in May 2024

10/10 Excellent

Craig

Liked: Amenities, property conditions & facilities
The staff was very friendly and accommodating. The hotel amenities were top notch. The location was convenient and views were stunning.
Stayed 7 nights in May 2024

10/10 Excellent

NORIHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Quiet. However, little far from shopping area
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Beautiful room!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Clean and comfortable . Staff were very friendly
Stayed 6 nights in May 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
First class all the way. From walking into the hotel, check-in, our entire stay until check-out, we had an amazing experience. All staff were extremely friendly and helpful, the room was outstanding and well appointed, the resort is in a very walkable location. We felt like celebrities our entire stay and wouldn't hesitate to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING experience at this superb hotel. Love the hawaiiana feel….music, employees aloha attire, and the aloha spirit!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jihye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very nice. The amenity was very nice as well
Stayed 1 night in Nov 2023

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort
For those regular travellers to Japan. This is another 5-stars hotel for the locals! The hotel facilities are 5-stars. Bellboys and housekeeping are exceptional but the checkin and checkout processes felt robotics, unwelcome, fake. The fact that both ladies at checkin and checkout satdown behind the table at all times and did not get up said so much about the whole experience. Aloha!
Stayed 2 nights in Oct 2024

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40th Anniversary Yokohama
Out of all our travels and dozens of different hotels we’ve stayed at around the world, The Kahala Yokohama is by far the best hotel! Their hospitality, rooms, cleanliness, tops any other. We will recommend this place to others visiting Yokohama.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many luxury properties, and this is easily one of the best. They have literally thought of everything, it’s hard to describe. As a tiny example, the amenities for taking a bath are two types of bath oils and bubble bath. I know someone would prepare it for you, if you asked. Nothing has been overlooked. The rooms are extremely large and well-designed. We had a beautiful view overlooking the bay and Ferris wheel. The only downside is that it’s a bit of a walk to the train and to the multiple restaurants and shopping malls in Yokohama. But that short walk is definitely worth the trip to this wonderful hotel.
Stayed 1 night in Dec 2024