Hotel New Grand

4.5 star property
Bask in Yokohama's unique blend of international flair and local charm. Find your perfect balance between relaxation and exploration.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel New Grand

Courtyard
Lobby
Lobby
Front of property
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Room service
The current price is SAR 395
SAR 478 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 96 of 96 rooms

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Run of the House

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

[Check-in 15:00] Bayside Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32.0 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayside Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32.0 sq m
  • Sleeps 3
  • 2 Twin Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
Shower/tub combination
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

Single Room, Main Building

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Separate bedroom
Egyptian cotton linens
  • 63.9 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Down duvet
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Twin Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Twin Beds

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Twin Beds

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Bay View Corner Double Room

  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Twin Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Twin Beds

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Twin Beds

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Grand Club Floor Presidential Suite

  • Sleeps 2
  • 2 Twin Beds

Superior Floor Universal Design Room

  • Sleeps 2
  • 2 Twin Beds

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 11 min walk
  • Yokohama Stadium - 14 min walk
  • Red Brick Warehouse - 18 min walk
  • Yokohama Cosmo World - 3 min drive
  • Pacifico Yokohama - 4 min drive

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • Haneda Airport (HND) - 15 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶楼 本館 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Luxury hotel near Osanbashi International Passenger Terminal
Located close to Yokohama Stadium and Red Brick Warehouse, Hotel New Grand provides a terrace, a coffee shop/cafe, and a garden. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), an elevator, and wedding services
  • Multilingual staff, free newspapers, and luggage storage
  • A reception hall, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 230 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1500 per day)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Normandie
  • Il Giardino
  • Yugyoan Tankuma
  • The Cafe
  • Sea Guardian 2

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space (4736 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Is Hotel New Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Grand?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Grand?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel New Grand?

Check-out is at 11 AM.

Where is Hotel New Grand located?

Located in Yokohama City Centre, this luxury hotel is within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium. Red Brick Warehouse and Yokohama Cosmo World are also within 1 mi (2 km). Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1006 reviews" "
Rating 8 - Good. 195 out of 1006 reviews" "
Rating 6 - Okay. 36 out of 1006 reviews" "
Rating 4 - Poor. 11 out of 1006 reviews" "
Rating 2 - Terrible. 9 out of 1006 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory, Walpole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ken, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Stayed 1 night in Jan 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Anupom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing grand hotel next to the bay, our room had fantastic views of Yokohama and the bay. Very close to the local subway line and chinatown is just up the street. Our room also had exclusive access to the club lounge which allowed us to get coffee and other drinks plus snacks while enjoying the views from the 16th floor. The room itself was very spacious and comfortable although the air conditioning is controlled centrally so you can only open a window to cool the room. Staff were all excellent and very attentive. Breakfast was good, you have the option of a western style restaurant or a traditional Japanese. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Ping Bess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view!!! I love it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the waterfront. Walkable to most of what Yokohama visitors might be interested in. Airport direct bus is across the street. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and location. We had an amazing view of the harbor and garden from our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very polite and friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Classy Hotel
This is a very high end hotel for a reasonable price. They offer top notch and excellent service. Hotel is very close to Chinatown, Red Brick Warehouse and Cup Noodles Museum. Also close to a metro train. I highly recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Japan !!! Such an amazing place to stay so clean and plenty of places to shop and walk around !! The staff was above and beyond amazing !! Loved everyone from the door man to the front desk workers I want to give a special shout out to Kaeko ❤️❤️ such a lovely girl she made our stay so special we hope to see her again when we return ! Manager was amazing to he made sure our stay was perfect and it was thank you again to all the staff at Hotel New Grand !!!!! 100/100 would stay here again ❤️😃
Stayed 3 nights in Oct 2024

10/10 Excellent

George, Lakewood Ranch

Very good hotel convenient to ChinaTown and shopping!
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and staff near a large park
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel as a business traveler many times over the last 7 years. It is the best hotel in Yokohama Great location by the bay shopping Chinatown Park on the water is not be missed Great breakfasts Value is amazing compared to Tokyo which 30 minutes by metro
Stayed 3 nights in Oct 2024

8/10 Good

Albert M

Liked: Cleanliness, property conditions & facilities
We like the location because of its convenience. However we were asked to pay 3000 yen for two adults, and when it was booked we assumed it was charged by the room not by the number of person. It is very confusing and never heard of in US. Hopefully the property can make future booking more clearly to everyone! Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views of the port.
Stayed 2 nights in Oct 2024

6/10 Okay

Mayumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Excellent location not far from downtown Tokyo, but close to many excellent attractions. The park right outside the hotel is a perfect place day or night to unwind. Concierge service excellent with arranging transport and ideas with experiences.
Stayed 2 nights in Oct 2024

10/10 Excellent

Genevieve

Traveled with family
Liked: Amenities
Great location, good food very comfortable room, friendly service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathy, Westwood

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, perfect service. Thank you!
Stayed 2 nights in Sep 2024

10/10 Excellent

Seong Hoon, Yokohama

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, had good service, and a convenient location. The hotel is a historic place, so learning about the famous past guests was also interesting.
Stayed 1 night in Sep 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and staff, good dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024