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"Clean, quiet, large room, views, onsen"

"Lovely resort right next to Fuji-q. Also public transportation from here was convenient. "

"Beautiful view and quite "

"Nice dinner "

"Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!"

"I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐"

"This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings. "

"From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend "

"Very nice hotel and great staff"