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"Amazing stay. Beautiful and safe"

"Very pleasant experience, the people of the Pierre make up for the shortcomings."

"Amazing! Just reopening after the destruction of the hurricanes and have done a monumental job getting it ready to represent the Banyan Tree name properly. Everything is new from rooms and beds to gym equipment to tables and chairs along with structures. My villa overlooked the Pacific and was private and tranquil. This is a quiet facility at the tip of the point. If you're looking to party, it is probably not the place but if you're looking to relax and reset in tranquility, then this is the one! The food at La Nao had Saffron option in the evening as Saffron is opening in the next week or two - Saffron is one of my all-time favorite menus and this didn't disappoint. I will return to this resort soon. Can't give it enough praise."

"Muy bonito recorder tu infancia y regresar de Nuevo "

"Buen trato del personal "

"My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️"