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"I love it, but it just needs a restaurant or a gastronomic service "

"Excelente estancia familiar!!! "

"The best place to stay in Acapulco"

"My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service...

"La televisión no funcionaba bien porque solo tenía 3 canales, las almohadas olían horrible. No estoy de acuerdo con que la gente aparte los camastros y tarden horas para usarlos cuando hay gente que no tiene ni donde sentarse. En cuanto al servicio fue excelente, mi hijo tuvo una herida con un azulejo de la alberca y fueron muy amables y lo curaron y hasta le regalaron un helado, excelente de verdad. El buffet de la mañana de verdad todo delicioso y las instalaciones con buen mantenimiento"

"The property is recovering from the Hurracaine, has done a great job however there are some problems to be fix still"

"This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus...