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" This was our first stay with SLS Playa Mujeres and it was exceptional! The staff, food and room were the best we’ve seen in the Cancun area. We have previously stayed at TRS, Majestic, Catalonia, Le Blanc, and Paradisus- and SLS definitely had the best food overall. We really enjoyed the elite benefits. From check in to check out, our stay went nearly seamlessly. Santiago at the elite check in area was so kind and personable. Vincente brought us our bags and took the time to show us our room and all the perks that came with the elite king rooftop room! The only hiccup we experienced was a dinner reservation that was made, and the restaurant ended up being closed. We were not notified of the closure and didn’t end up getting to do the hibachi experience. The staff was accommodating and was able to book us elsewhere. When it comes to the food, I honestly cannot understand any negative reviews. The food is exceptional. The steak house in particular had amazing cuts of meat that we have not been able to experience at other resorts. the menu at twiggy was fresh and delicious. Our server Oswardo at twiggy even remembered our drink orders days later. The service at the restaurants was fast and efficient, even during dinner time. Room service was also prompt- arriving at the exact estimated time. The Mexican restaurant felt like its own tailored experience. Our server, Oscar was so knowledgeable about all the food and ingredients and really made it an enjoyable experience. Mario a"

"We stayed one week at the adults-only section of Majestic Elegance Costa Mujeres at the end of November and loved our experience. The dining options were excellent—delicious food, great quality, and plenty of variety. Multiple à la carte restaurants were easily accessible without reservation, each offering unique and tasty cuisine. The beach was clean and beautiful, and staff were polite, friendly, and attentive. A highlight was the complimentary pillow selection, ensuring comfortable rest. The entertainment program was engaging; you'll never be bored here. The spacious territory was thoughtfully planned, featuring attractive landscaping, multiple pools, and interesting indoor spaces. The rooms were modern, fresh, and high-quality. The bright lobby bar offered high-quality alcohol and delicious cocktails. Butler services added an extra touch of convenience. Uber was available at the location, making outings easy. We appreciated the comfortable checkout process: a waiting area with showers was available, and restaurant access continued until the day's end. Minor drawbacks were inconsistent room cleaning, as wet mopping was done only upon request, and sand occasionally remained in the room afterward. The spa seemed overpriced, so we didn't use it. Overall, it's a consistently great hotel with plenty to offer—we highly recommend it!"

"The service is top notch! Nice variety of restaurants and bars, entertainment and beach/pool options "

"Our 4 night honeymoon stay here was fantastic. We were able to try every restaurant, bar and amenity. The view from our room was gorgeous! It was well worth the trip! Demetrio and Aleandro were spectacular at the manatee swim up bar. Celeste was a fun host from the entertainment team! 10/10 would stay here again! "

"Great place! Nice and new with upbeat, attentive, and happy staff. "

"It was my first time in mexico and i must say i just loved this vacation❤️"

"The service was phenomenal and the property is sparking clean"

"Great place for a nice vacation. Staff is very friendly and the food was good. "

"What an absolutely WONDERFUL place to stay! Probably the best hotel I’ve stayed at as far as full circle 5-star aspects such as the rooms, the cleanliness, the staff, etc. every single employee we interacted with was nothing but kind and gracious "