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"We had a great time and we loved the staff and their service. "

"After staying here we realized we’d never actually had a true R&R vacation- this place and the staff are truly exceptional. It’s the most relaxing, fun, beautiful, and luxurious experience. From every staff member being very friendly and thoughtful, the incredible food, the whales swimming in the private beach, the beach cabanas, the comfortable beds, clean and cozy room, the aesthetics of the whole property- the Pools! They allow you to choose what you want- lots of fun to be had, or quiet privacy and relaxation instead, but always delicious food & drinks- we were shocked it was all inclusive. Thank you so much Alexis, Zai, Francisco, Amanda, Oscar, Cesar, Louis, Paulo, and the amazing humans who cleaned our room every day perfectly. If you want to be treated like royalty and have basically butler service all day in a gorgeous setting- this is the place. Can’t wait to be back next year!"

"Absolutely amazing. Coming back every year!!"

"We’ve been several times and it never disappoints. "

"It was good"

"Very clean! The staff was great the service was great! It was nice that it's family friendly but also has plenty of adults only options! The adults only pool was definitely the highlight!"

"Second time coming here, keeps getting better and better!"

"Good food and great view from our room"

"Property was amazing and we really enjoyed our stay. It was beautiful, but the staff definitely got less stars because a lot of them they don’t speak good English and specially in the buffet area. The staff is terrible. They take your order and they never come back so on our last day I had to call this guy and tell him about it and then he started speaking perfect English he said OK ma’am I’m sorry about that and today you will have A1 service. Not sure what that meant but that day we did get A1 service. My daughter was pregnant and she was having difficulty sitting in the chair so she asked the waiter for a cushion and he just did not understand what she was asking for finally after asking a few other people we did get the cushion, but it was frustratingStaff in all the service areas definitely need a lot of training."