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"Absolute excellent experience from beginning to end. Hospitality, service, food and dining, in room Onsen and very attentive and sweet owner always assuring we are comfortable. That’s why we have become repeat customers!!!"

"The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan. "

"Only one night stay but can’t complain and was able to store my bags there after check out while I went to the snow monkeys which was a great bonus. "

"The time the beer hall closed "

"Good customer attention and quick check in with bus transport pick up and send off "

"Staff are super attentive and very helpful. Love the onsen and the traditional room. The top floor outdoor onsen is lovely. Breakfasts are great. Hotel is about 10 min walk from the train station, We had a lovely stay. Highly recommended. "

"Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience."

"Very caring staff and thoughtful experience. The private and group onsens on site were beautiful and clean. The guidance and support navigating the town were exceptional. Will go again. "

"Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city."