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"Great. Small room in perfect condition. Very clean and comfortable "

"Very nice hotel"

"Great saty, very nice room and excellent service staff. Lawson's just downstairs and train station less than a 5min walk away"

"Great hotel about a 6 minute walk from Nagano train station. You can hear the trains from the rooms on the side of the hotel facing the tracks, but it is very muffled. Tiny rooms like all Japanese hotels in the affordable range. But very functional, great staff with decent (for Japan) English. My room had a killer massage chair, love the place just for that. Extremely clean, good neighborhood and a great value for the price range. "

"I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in."

"Simple rooms , incredibly located! Lockers & Onsen also amazing "

"We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take pictures outside in a yukata. The staff are all super friendly and nice. We loved this place."

"The room was very spacious and clean. The hotel location is a short walk to the train/bus station."

"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"