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"The staff are all ways friendly and helpful "

"Lovely clean smell as entered, rooms clean , cosy, staff very warm and helpful. Would definitely stay again, "

"Room was very nice and the staff on reception were very kind and very professional. Well done all and thank you…"

"Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester. "

"Arrived prior to check in time , we knew room would’ve ready which wasn’t a problem. Able to leave luggage behind reception. Parking was payable when leaving your car, just scan the QR code at the machine. Able to sit in the bar and watch the comings and goings at Chester Rail station which is directly opposite the hotel. The bus stop for local buses & the hop on hop off bus tour of Chester is out of the hotel and to the left, literally a minute walk. Once checked in (our room was 1705) which is on 7th floor of the newer part of the hotel. My only gripe is there is only 1 lift and it was very slow. Great artefacts on display everywhere. Room was decorated very well, large bed and separate bath and shower. Some of the sealing at the bottom of shower could do with some attention, but apart from that there were no problems. Breakfast was very good, plenty of choice. We ate dinner in the restaurant on the Sunday night which had plenty of choice and was delicious. I would recommend booking dinner though. We were informed we would t need to book as wasn’t very busy, however when we went to eat we were turned away as we hadn’t booked. They did fit us in though eventually. Sunday night we had drinks in the bar. My tipple is a NZ Sauvignon Blanc but only able to purchase a bottle as they didn’t sell it by the glass, disappointingly they had none chilled. Would definitely recommend this hotel. "

"Old school hotel, which is a bit dated. However, it's clean and comfortable and the staff are very nice. The breakfast was also very good. And it's a 5 minute walk from. Lime Street station. "

"I like the hotel as the staff are very helpful and nice"

"Excellent service had by All the staff & polite."

"amazing beautiful hotel stunning "