DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Point of interest
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
The price is SAR 298
SAR 357 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
2 bathrooms
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Eco-friendly toiletries
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Bathrobes
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 3 min drive
  • Chester City Walls - 4 min drive
  • University of Chester - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 26 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

Upscale eco-certified hotel near Chester Cathedral
Located close to Chester Zoo and Grosvenor Museum, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a detox wrap, a body scrub, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), luggage storage, and 7 meeting rooms
  • Wedding services, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 219 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10 AM: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2777 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 34
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton Hotel and Spa Chester?

As of 22 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel and Spa Chester on 21 Muharram 2025 start from $112.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel and Spa Chester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Cathedral, Chester Zoo, and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1006 reviews" "
Rating 8 - Good. 270 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 40 out of 1006 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Philippa

Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
great place tk stay
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 4 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and restaurant offered a decent range of options. Bed extremely comfortable and 1st floor corridor generally quiet. Somewhat disappointed that room was not made up until after 4pm on a couple of days, had to go down to lounge area to wait for cleaners to finish. Also noticed that glasses were left outside rooms and not collected from several hours, this presented a trip hazard and a danger for guests especially children. Overall a most enjoyable 4 day stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I was extremely disappointed, when making the booking I wasn’t aware the swimming pool was only available for 16 and over. Only after receiving the confirmation from yourselves. Rather than cancel I thought I would call the hotel and ask, I he lady on the phone said it shouldn’t be a problem but send an email so I did. I received no response to my email, when arriving at the hotel I explained to the lady at reception when checking in what had happened, she asked who I spoke to, to which I replied I’m not sure, she said well I doubt that happened because all our staff no the pool is for 16 and over, she basically accused me of lying. Why would I drive 4 hours to a hotel with a pool my daughter can’t use when there is one 10 mins down the road she can, I emailed the hotel again with my concerns and still haven’t received a response. Disgraceful from a hotel brand like the Hilton. Won’t be using it again
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

8/10 Good

Lee

Traveled with family
Friendly and helpful staff stayed here for a family wedding which was also at the hotel great event and great rooms
Stayed 1 night in Oct 2024

6/10 Okay

ciaran

Liked: Cleanliness
Vastly over priced for what it was, spa extra , breakfast not included and small rooms dominated by the bed. Not value for money in my opinion
Stayed 1 night in Sep 2024

8/10 Good

Rob

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Note the swimming pool is viewed as part of the spa so you are charged £20 if you just want a swim. Bit cheeky to be honest. Stayed in many hotels and none charged extra for use of the pool. Room too hot and air conditioning obviously set to limit too high!
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
To be honest it was one of the worst nights sleep of my life. I went to reception to change rooms, due to all the leather on my bed being ripped and hanging off and certainly not the standard I would expect from a Hilton. The room I was moved to had a mattress where you could feel the springs and a constant noise all night from the vent, it won’t let me upload my video of the noise.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mpumelelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Lovely hotel with friendly staff and amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay- very clean, hotel room comfy, bathroom great had all home comforts, shower excellent , large magnifying mirror to use if needed. Complimentary Shampoo, conditioner etc to use no need to take your own . Great place to stay for the races. Taxi to and from good. A lovely spa even tho we had to £20 each it was very relaxing and the pools were lovely. Great over night stay. Breakfast really nice, more than enough and a lot of choice!! Thank-you we will definitely come back 😍
Stayed 1 night in Sep 2024

8/10 Good

AVRIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ,friendly staff stayed 2 nights comfortable room
Stayed 2 nights in Sep 2024

10/10 Excellent

B K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful hotel. The room was great, the food was amazing, and the spa was simply devine. Definitely one of the nicest hotels I've stayed in. I would definitely stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Alice

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel promise of a welcoming cookie but did not adhere to it as they ran out and weren't deliverer in the morning so rather disappointed
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

KIRK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in lovely grounds. Great bar and garden area if the sun is shining, which it was! Room wasnt quite ready on time but complimentary drink in the sun made up for that! Staff all very friendly. Food was nice. Reasonably priced. Wife has stayed twice before on Spa days and I'd certainly return.
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, enjoyable stay, only minor gripe TV had no signal so next to useless. Comfortable bed, great breakfast. Would definitely stay again.
Stayed 1 night in Aug 2024