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The Chester Grosvenor

5.0 star property
Treat yourself to a Michelin-starred meal then unwind with a massage in this city-center haven.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chester Grosvenor

Exterior
Executive Room | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Suite | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
The price is SAR 551
SAR 661 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
9.6 out of 10, Exceptional, (1001)
The price is SAR 321
SAR 386 total
includes taxes & fees
26 Jan - 27 Jan
Hotel Indigo Chester, an IHG Hotel

About the neighborhood

Map
Eastgate Street, Chester, England, CH1 1LT

What's nearby

  • Chester Cathedral - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk
  • University of Chester - 14 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel near Chester Zoo
Take advantage of free continental breakfast, a coffee shop/cafe, and a library at The Chester Grosvenor. Indulge in a manicure/pedicure, a body treatment, and a body scrub at Grosvenor Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and massage treatment rooms
  • Meeting rooms, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 80 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Childcare services and cribs/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Secured covered valet parking on site (GBP 25.00 per night)
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Simon Radley Fine Dining
  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cribs/infant beds (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Cribs (infant beds) are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chester Grosvenor?

Self parking is available for GBP 10.00 per night. Valet parking is available for GBP 25.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Check-out is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is steps from The Rows of Chester, Eastgate Clock, and Chester Cathedral. Chester Town Hall Square and Chester Town Hall are also within 5 minutes. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1005 reviews" "
Rating 8 - Good. 180 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience staff went above and beyond
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Stayed 1 night in Dec 2024

10/10 Excellent

Kristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no idea what we were in for! I'm so sad we only had one night here, we will absolutely be back! Even though we were only there for a short amount of time we still walked the walls 1.5 times and they were able to get me in for a full body deep tissue massage that was one of the best i've ever had! We didn't have enough time to learn everything the city had to offer, so we will be back on our way to Wales.
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very central hotel with very friendly staff. The set menu in the restaurant is amazing. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Martyn

Traveled with partner
Liked: Cleanliness
Sadly, this property is starting to look tired back stage – nice in the reception, brasserie etc, but the bedrooms could do with an upgrade. Heating in our system was so noisy we turned it off, but then woke up in the middle of the night with the room temp at 24C (even in December!) Staff were mixed. Some like the front doorman, or the waiter in the brasseries (a local lad from the Wirral) were warm and friendly. Many though were curt at best and didn't look overly enamoured with their job. Quite a few struggled with their English, which is not exactly helpful in the hospitality industry. We have stayed a few times over the years and it is a grand hotel, but it is starting to lose its lustre. We had a good time, (partly because we made sure we were going to), next time in Chester we will probably stay in another nice hotel. Food in the Brasserie was only average.
Stayed 1 night in Dec 2024

8/10 Good

Annette

Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the attention to detail superb
Stayed 1 night in Dec 2024

10/10 Excellent

Manjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely location in centre of Chester, lovely staff, lovely spa and lovely breakfast!!!
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Traveled with partner
Lovely hotel with superb location and beautiful Christmas decorations. Thought the festive menu in the Brasserie was way overpriced
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Cristiano

Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Staff & service, amenities, property conditions & facilities
The staff were the jewel in this crown . Friendly, professional and attentive to detail
Stayed 1 night in Dec 2024

10/10 Excellent

William, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived quite late for a one-night stay, but the experience was truly memorable thanks to the exceptional staff. From the evening check-in to the morning team, everyone was incredibly friendly and welcoming—it’s clear they are well-trained and dedicated to providing top-notch service. I was pleasantly surprised to be upgraded to a stunning suite that made my visit all the more special. The only minor hiccup? The half bottle of wine from the mini bar was priced at £22, which felt a bit steep for what it was. Overall, though, my stay was fantastic, and Chester is fortunate to have such a gem as the Grosvenor!
Stayed 1 night in Dec 2024

8/10 Good

Shauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very Christmassy. Staff friendly and helpful. Only issue was bed was vv hard. Staff did put in mattress topper but still pretty uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n
Stayed 1 night in Nov 2024

10/10 Excellent

Aisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stsy
Stayed 1 night in Oct 2024

10/10 Excellent

Fiona

Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff made our stay absolutely perfect
Stayed 1 night in Nov 2024

4/10 Poor

Lorraine

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property is old and the rooms need a refurbishment. Staff are formal and clinical, lacks friendliness and warmth.
Stayed 1 night in Nov 2024

2/10 Terrible

Pauline

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find and park needs explanation on how to park
Stayed 1 night in Oct 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel in great location at a reasonable price. Really good breakfast and exceptional service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Chester
We have stayed in Chester multiple times and always walked past the Grosvenor in admiration, finally had the chance to stay for our anniversary and it didn’t disappoint. Beautiful hotel that oozes character & class in the heart of Chester. The room was clean, comfortable and grand in every aspect. The staff were wonderful also. Nice breakfast in the brassiere one morning and then a lovely continental delivered to the room the next. Visiting the spa was also a very nice experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. The staff could not have been friendlier and our whole stay was wonderful! Perfectly positioned and beautiful hotel. Thank you!!
Stayed 1 night in Oct 2024