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Malmaison Liverpool

4.0 star property
Riverwalk Liverpool hotel in The Docks with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Liverpool

In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility
Meeting facility
Shopping mall
Cocktail bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
The price is SAR 291
SAR 349 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Club Twin

Club Twin | In-room safe, desk, blackout drapes, iron/ironing board

Club Twin

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hotel Indigo Liverpool City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (1007)
The price is SAR 271
SAR 325 total
includes taxes & fees
2 Jan - 3 January 2025
Hotel Indigo Liverpool City Centre, an IHG Hotel

About the neighborhood

Map
7 William Jessop Way, Liverpool, England, L3 1QZ

What's nearby

  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Liverpool ONE - 11 min walk
  • Cavern Club - 12 min walk
  • Royal Albert Dock - 12 min walk
  • The Beatles Story Museum - 16 min walk

Getting around

  • Liverpool James Street Station - 8 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Matou Pan Asian Restaurant - ‬6 min walk
  • ‪Bold Street Coffee - ‬6 min walk
  • ‪Hooters - ‬6 min walk
  • ‪Ma Boyles Oyster Bar - ‬5 min walk
  • ‪Moose Coffee - ‬3 min walk

About this property

Malmaison Liverpool

Upscale boutique hotel near Royal Albert Dock
Located close to Liverpool Pier Head Ferry Terminal and Liverpool ONE, Malmaison Liverpool provides a terrace, dry cleaning/laundry services, and a bar. The on-site British cuisine restaurant, Brasserie, offers breakfast, lunch, and dinner. Free in-room WiFi and conference space are available to all guests.
Additional perks include:
  • Full breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
  • An elevator, a banquet hall, and meeting rooms
  • Smoke-free premises, a front-desk safe, and wedding services
  • Guest reviews say great things the overall value, helpful staff, and location
Room features
All 130 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2625 ft (GBP 20.50 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie
  • Malbar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1528 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 20.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Liverpool Malmaison
Malmaison Hotel Liverpool
Malmaison Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel
Malmaison Liverpool Liverpool
Malmaison Liverpool Hotel Liverpool

Frequently asked questions

Is Malmaison Liverpool pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

What time is check-in at Malmaison Liverpool?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Liverpool?

Check-out is at 11:00 AM.

Where is Malmaison Liverpool located?

Located in The Docks, this eco-certified hotel is within a 10-minute walk of Royal Liver Building and Liverpool Pier Head Ferry Terminal. Liverpool ONE and Royal Albert Dock are also within 15 minutes. Liverpool James Street Station is 8 minutes by foot and Moorfields Station is 9 minutes.

Malmaison Liverpool Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 214 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Wrexham,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Roisin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, hotel was excellent!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Vijaykumar, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the first night, went for a shower in the morning and there was no hot water, the tap did not work. They quickly arranged for me to take a shower in another room and fixed the tap before the end of the day. So I did not have repack and change rooms, had my shower. The Front Desk was apologtic, gracious and acted quickly. Would be happy to stay there again, very convenient to downtown restaurants, attractions, including their annual Santa run which included folks in blue Santa suits (Everton Colors). Anfield was also close by which is why I went.
Stayed 4 nights in Nov 2024

6/10 Okay

Sophie

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

gemma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and the steak and wine were delicious. Will definitely be back
Stayed 1 night in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Location good for attractions and shops.
Stayed 2 nights in Nov 2024

6/10 Okay

Ailie, Church Lawton

Traveled with partner
Liked: Amenities, property conditions & facilities
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tarek

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay close to the city center
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Liked: Cleanliness, staff & service
The Room needed paint work touch up cupboard bathroom tiles re grouting
Stayed 1 night in Nov 2024

8/10 Good

Laura

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very well located on the docks making it much quieter than staying in the city centre. Hotel was comfortable. Staff lovely.
Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable. And a great location by the waterfront as well. Highly recommend!
Stayed 3 nights in Nov 2024

6/10 Okay

Simon

Traveled with family
Liked: Staff & service
Disliked: Amenities
This is a well maintained modern hotel. Staff were courteous and helpful throughout our visit. I visited with my son and we had booked a twin room. The request for a twin room seemed to cause a little consternation at reception. Our check in was delayed whilst our room was prepared. When we arrived in the room double bed (consisting of two singles) had been made up with single duvets but not split. We pulled the two beds apart only to find that they were pushed back together each time the room was made up. The bar had several lagers but a very limited selection of bottled ale (our preference) with none available on our second evening. The restaurant menu was disappointing. It was that of a pub restaurant rather than a mid to high end hotel. There was a wide selection of stodgy high fat food available (burgers, pizza etc.) but little in the way of lighter dishes. A passable stay, but expensive for what was on offer. Will go elsewhere next time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night's stay
Stayed 1 night in Nov 2024

8/10 Good

Peter, St Albans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowing the area well, the location was perfect for a nearby business meeting earlier in the day. Parking was very easy next door. Walking distance to Albert Dock, etc. The building itself was bland from the outside, as lots of newish builds are, but the entrance was nice and the reception were courteous and efficient. I didn’t use any of the services, or eat at the hotel, the room was more than fine. Probably not to my taste, but with the upgrade, it was of a decent size. There is a lot of choice in Liverpool to stay now, and at the right price, I would consider again, along with others.
Stayed 1 night in Oct 2024

10/10 Excellent

Aziz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great hotel, had everything that we needed, the bathroom was clean and have a great shower, the AC was great for controlling the temperature and we had everything that we needed. 10/10 would recommend.
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

peter

Liked: Cleanliness, staff & service
A great location, clean and functional. But whoever did the internal decor needs to understand that a hotel on the waterside should be flooded by natural light. Floor to ceiling curtains, dull lighting and in the bedrooms light almost non existent. Had to use my iPhone torch to operate the shower it was so dark. Can’t wait to get outside into the natural light!
Stayed 1 night in Oct 2024

6/10 Okay

M Iqbal

Business traveler
Disliked: Amenities
The hotel should modernise a bit as it looks and feels old. no fridge in any rooms. Understaffed it seems as well. Much better options around in the same price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keeley

Traveled with partner
Liked: Amenities
Well looked after and clean
Stayed 1 night in Oct 2024

10/10 Excellent

jodie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and friendly. Even let us have an early check in! The room was very modern. It was quite dark but we liked that! Black out curtains were sublime and we had a good nights sleep. Location was good. 20 minutes walk away from the Ropewalks and the Docks restaurants and bar. Will be coming back!
Stayed 1 night in Oct 2024

10/10 Excellent

Ailie, Church Lawton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024