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"The staff was extremely accommodating. We initially were in a room that we couldn’t stay in because of a residual smoking smell, and they immediately changed our room for us. Everyone was so nice!"

"Loved it. Alessandro was so helpful, very helpful staff in general. Secure parking, great location "

"Overall ok Service could be better: 1. Booked 2 rooms and had to pay for extra bed in 1 of them, to allow a proper bed for my 10year old autistic nephew. 2. Breakfast was ok, but we were left largely to fend for ourselves. Staff seemed more interest to serve the China airlines cabin crew, compared with non crew guests. 3. Dispensers for shower gel, shampoo and conditioners in bathroom. Sadly the conditioner dispenser sprouted a pea sized amount, which I had to simply make do with. It was...

"The staff were great at the Starhotel Ritz. When I needed help on a couple issues, the staff went above and beyond - they couldn’t have been more responsive. I liked the location, which is walkable from the central station, but right by Piazza Venezia. The only minus was the dated plumbing in the bathrooms but that’s a minor concern."

"Great service Like the shuttle service - on time Breakfast is really good 😊 Room is very clean"

"Lovely hotel. Rooms nice, clean and comfortable with everything you need. Very convenient located close to the airport "

"Beautiful well maintained hotel. Apartment was huge and equipped with everything you need for your stay. Easy access to train and bus. Convenient store across the street. Restaurants on site and bar serving the best sprit aperol I've ever tried. Will stay here next time visiting Milano."

"The only issue we had with our stay was parking was tricky and took a day or so to figure out, but worked out ok in the end. Did we end up leaving a christmas tree ornament on the bar? We can't find it. I tried to find your personal contact info but think I deleted it already. "