Find Hotel with a Concierge in Marylebone

"After much trepidation about staying alone in a hotel, with a mobility issue, I found the staff to be extremely helpful, accommodating and kind. I was given a room accessible by elevator. I was shown how to get to the breakfast area in a different elevator so that I wouldn’t have to take the stairs. The concierge and ladies at the front desk assisted me at all times. Although the location could use a little “improvement “ (not Hilton property but others in the area), the hotel itself was...

"This hotel is a gem. Unable to stay at The Montcalm nearby, as it is being refurbished, this was a great find. You get a warm welcome from friendly and helpful staff. The rooms are well designed, comfortable bed, spacious bathroom with lots of surfaces to store things on - towels and robes are clean, fluffy and (unusually) don't smell of breakfast. A fridge is filled with complimentary soft drinks, some of which are nicely quirky (I had a sugar-free yuzu drink) but the snacks are £3 each....

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"excellent service lounge was awarded free of charge untill room was ready to check in"

"I booked this property on line because of the location and price only. Happily surprised when I got there that the hotel offered such a nice personal experience . Great restaurant. Welcoming staff. Cozy atmosphere . Found my hotel for London!"

"Overall good stay Breakfast was very basic"

"Great staff "

"Beautiful hotel and amazing customer service "