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"Staff excellent,Chris in the bar went above and beyond Staff on reception very friendly but staff in dining room and housekeeping not particularly friendly. Would return in the future ."

"Overall very happy with our stay. Only some attention to detail issues. Our room was not ready on arrival. We didn't wait long but it wasn't as if we arrived early. Also we were offered drinks while waiting which I later found out we were charged for. Our tea and coffee was not replenished after the first night."

"Welcoming staff and a lovely environment to be in. "

"The room was clean and comfortable. I booked for one night and would happily stay again."

"Second time saying at The Queens Hotel and a lovely experience as usual. The staff is incredible and the hotel is fabulous. Can’t ask for more central location than right next to the train station. Modern facilities and spotless. I honestly don’t have anything negative to say about The Queens. "

"Excellent location in city center, on the downside the noise from the clubs around can be heard up throughout the night and not great for light sleepers. "

"The location was not so good for us as there was a nightclub nearby that didn't have soundproofing as we could hear the music and singing until it finished which happened to be between 2am - 3am, especially as they would choose the last song to encourage their clientele to sing along. Even though we kept the window closed we were still kept awake with the sound. We chose the hotel for the convenience of the location in relation to the railway station and the bridge over to the Brewery Wharf...

"A great stay, the only problem was there were no towel rails, so we could not dry our towels. If you can’t dry them, you need new ones every day and that’s a huge waste of energy. Other than that, a fantastic hotel "