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"This is our second stay at Thurnham Hall as we enjoyed it so much last time. I think the things that could be improved are: no charge for the leisure centre. It’s unclear on the website what the charges are, if they always apply etc. More clarity about how many bathrooms/ beds exactly will be provided. Last time we had the opportunity to split the beds in the main bedroom, which worked well as I was sharing with my daughter. This time it was a double bed. Or there should be an option to tick to...

"Vegan selection for breakfast was quite poor and having a room that overlooked the pub opposite (Jailor's Barrel) meant noise into the night but otherwise was comfortable and staff very friendly."

"From Check in to Check out the staff were very friendly and knowledgeable, we enjoyed the Tapas style menu and the breakfast was perfect, will certainly use this hotel again maybe even for a Personal trip to use all the facilities "

"Really enjoy staying at Holiday Inn across the world. They are simply comfortable and always have a good atmosphere. I come out feeling content and happy! There were a few issues with the room I was in. The aircon didn’t work. There was a bathroom hook missing to hang the towel. But that was really it and didn’t make any difference to the quality of service provided and the great breakfast they had! Thank you. "

"We were greeted on arrival by a very welcoming young lady who checked us in and showed us to our room. Room was spotless and beautifully decorated. Stayed to eat some lunch, service was friendly and efficient. After a wander round Lancaster, back to our room for showers and a change. Bathroom was clean, toiletries to hand and enough towels for the two of us. We had a quick drink before heading off for our evening meal, the bar was busy but didn’t have to wait very long. On checkout the following...

"Lovely room with huge bed and big TV. Great shower too. No complaints. Would definitely use again."

"Very friendly reception, good location, comfortable bed, excellent breakfast."

"We have stayed several times over the years as its such a wonderful place to stay for so many reasons.Its a very relaxing place which is uniquely built and furnished.You are always made to feel so welcome by the atmosphere and staff."