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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with a full-service spa and a health club

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Photo gallery for Holiday Inn Lancaster by IHG

Spa
Property amenity
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
The current price is SAR 252
SAR 302 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel crib, free WiFi

Premium Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, travel crib, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Caton Road, Lancaster, England, LA1 3RA

What's nearby

  • Lune Aqueduct - 16 min walk - 1.3 km
  • Grand Theater - 4 min drive - 2.9 km
  • Williamson Park - 6 min drive - 3.9 km
  • Lancaster Castle - 7 min drive - 4.3 km
  • Lancaster University - 9 min drive - 7.0 km

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Upscale hotel near Lancaster University
A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Lancaster by IHG. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Hotel Restaurant, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • A children's pool
  • Free self parking
  • English breakfast (surcharge), wedding services, and smoke-free premises
  • Luggage storage, a computer station, and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 156 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Travel cribs, electric kettles, and daily housekeeping

Languages

English, Polish

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  • Free WiFi
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8.2 out of 10, Very Good, 267 reviews
The price is SAR 239
SAR 286 total
includes taxes & fees
8 May - 9 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster by IHG have a pool?

Yes, this property has a children's pool.

Is Holiday Inn Lancaster by IHG pet-friendly?

Yes, Holiday Inn Lancaster by IHG allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Lancaster by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Lancaster by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Lancaster by IHG located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St John's Historic Church are also within 2 mi (3 km).

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Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1007 reviews
Rating 8 - Good. 350 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 91 out of 1007 reviews
Rating 2 - Terrible. 63 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, friendly staff, food was good
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. The staff at breakfast time, were especially helpful as I have mobility issues. The breakfast was very enjoyable with lots of choice. The hotel is in an excellent location, close to the centre of Lancaster as well as on the lovely river side walk. We would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely walks right behind it!
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable experience all tound
Stayed 4 nights in Apr 2025

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely family stay, the pool was great and opened early so kept the kids entertained before breakfast with early wake ups! Lovely little play area outside and play area inside to keep kids entertained for a little while, nice size rooms and all very clean. Close to Lancaster town centre beautiful area
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, amenities
The hotel is great, the restaurant is very basic
Stayed 3 nights in Dec 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Location good. Room nice and spacious. Beds cosy. Breakfast very nice. Restaurant a bit pricey.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great pool, staf friendly, good base for Lancaster
Stayed 1 night in Jan 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities
Unfortunately the stay was a nightmare. The suprise did not exist in the room, that was embarrassing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure. we have found a lovely Hotel. thank you all the staff. Arrived early morning. parked the car. went for a walk from behind the hotel along the river then the Canal to the sea and back . then into the room and then a swim and Sauna. at night into the town which was not far. we will stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Hotel was convenient for us we booked on day but found out on arrival the lift was broken so we had to take our luggage upstairs and our room was right at the end of a long corridor plus we booked a double room to find that 2 single beds were pushed together and no zip to keep together luckily we didn’t end up between the beds hahahaha
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Only issue was a broken lift and myself and my children were on 3rd floor and no offer to help with bags. Other than that a nice hotel with very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort

Standard holiday inn

Great hotel, friendly staff & busy.
Stayed 1 night in Nov 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfasts and it’s very easy for parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Neasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Comfortable. Would stay again.
Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was broken and the room we were given was right next to the stairs, therefore any time someone came into our corridor the door banged closed To be fair when i complained the reception staff were very helpful and changed our room without any fuss
Stayed 1 night in Apr 2025

4/10 Poor

Chris

Liked: Staff & service, amenities
Room very warm, aircon in fault mode. Large external aircon unit outside the open window. Room othwerise excellent. Staff amazing.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Hotel situated in a great location with convenient access to all national park attractions. Ample car parking and public transport available within easy reach. Accommodation situated on the ground floor is somewhat tired although no complaints regarding cleanliness was offered. Good selection of food and beverages are provided. 2 good nights sleep was had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our trip. Staff friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, pool and gym were a bonus.
Stayed 2 nights in Sep 2024

8/10 Good

ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , spacious light room with lovely views of the river .
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
A dog friendly hotel :) my room was clean, quiet and very comfortable. Plenty of free parking too.
Stayed 1 night in Oct 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Good sleep on comfy bed. Breakfast was very good but seating needs improvement. Very handy being close to motorway but a bit noisy.
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated
Stayed 1 night in Nov 2024