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"Lovely hotel. We had a room upgrade as it was a birthday which was great. Customer service when we arrived on reception was not great. There was no enthusiasm to see us or smiles from the man. I think he was new as unsure in himself. But even so he could be more welcoming "

"hotel was central to every thing wee wanted,girl on reception could not of been nicer and hotel room all though was small was clean and comfortable and had a view of castle wonderful. "

"Room was comfortable, Kitchen well equipped but only 4 tea bags, 1 coffee sachet, 2 dishwasher tablets for a 2 night stay. Sofa bed was quite heavy to pull in and out. Pool was lovely, grounds fantastic and very quiet. Overall we had a lovely stay."

"We had a lovely family stay, the pool was great and opened early so kept the kids entertained before breakfast with early wake ups! Lovely little play area outside and play area inside to keep kids entertained for a little while, nice size rooms and all very clean. Close to Lancaster town centre beautiful area "

"NICE HOTEL , CLEAN. PLEASENT STAFF. CONVIENIENT FOR TOWN, TRANSPORT ALL AMENITIES. GREAT FOOD."

"Looking forward to staying again"

"Nice hotel staff. It’s more centered around the bar which is very fine. Rooms are small and breakfast very limited. The location is great in the center of town."

"We stayed here for one night at a great price. The receptionist was welcoming and friendly. Our room was spacious, with tea and coffee provided. The shower was fantastic with shower gel provided. We had a great sleep, comfy bed and there was hardly any noise from outside. We parked at the Auction Mart car park which is a 5 minute walk away £14 for 24 hours. Would definitely recommend this hotel. "