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"Very clean, very nice hotel. Very polite staff although communication is poor."

"The carpet was stained and paint was chipping off the door. Also the key card device in the room to keep the lights on fell off the wall. "

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"제주도를 관광하는 경우 제주시내에 숙박하는 것이 다음과 같은 이유로 좋다고 생각함 : 1) 용이한 제주 공항 접근 2) 동문시장 등 특산음식 접근 용이 3) 제주도 관광지 접근 용이성. 제주시내에 묵을 호탤 중에 가성비 갑이라 생각함. "

"The hotel is really lovely. Our room was large and the ocean view was amazing. "

"전등갓이나 등 컨트롤러에 대미지가 많아 조금 낡아보이긴 했지만 매우 청결했습니다. 다만 방음이 전혀 되지 않아 문으로도, 벽으로도, 천장으로도 소음이 굉장히 심했습니다...ㅠㅠ "

"Good"

"楽しく美味しい物を沢山頂きました。"