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"This property was absolutely gorgeous!!! A worth mention was the staff how incredibly friendly they are and how they will make your experience that much more better. The restaurant riverside kitchen was delicious and had many options, the only issue we had was they sold out of their higher tier steaks which goes to show how incredible it must be! (Get reservations early in the night, our reservation was at 1945). Last but certainly not least was the private onsen in our room, overlooking the river and the mountains was always great to spend time in after a day of exploring. Highly recommend! "

"This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos. "

"Varied breakfast. Close to train station and Odawara castle. Many restaurants "

"Super helpful staff and the breakfast was amazing. Thank you for the incredible experience."

"Has a shuttle bus from station to the hotel. The onsen were great."

"Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful. "

"Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen"

"This was my favorite hotel during my Japan trip. The rooms were spacious and the staff was incredibly kind and helpful. The resort and the grounds are beautiful! I would stay here again in a heartbeat."

"Very close to Gora Station, accomodating and helpful staff. Evening dessert and drinks topped it all. Highly recommended."