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"Everything was amazing, the staff was super helpful and the private onsen was very relaxing. Would come back if I ever go to Hakone again. "

"Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)"

"Wonderful property, very relaxing "

"Everything about this experience was amazing and I am looking forward to coming back again one day!!"

"Beautiful ammeneties with fantastic staff members who were always so attentive and helpful, they really portrayed professionalism Only caveat of this location is that getting around hakone from this spot can be expensive by taxi or otherwise fairly time consuming as it is farther up the mountain That said they offer a great shuttle service we were very grateful for A very enjoyable stay!"

"None"

"Loved it a lot! Beautiful, family friendly and comfortable. People are fantastic. Only one thing is i hope the dining options would be more affordable. Close to the town and beach, has shuttle bu (Post it's schedule on the website)"

"Very good for value stay , walkable to beach, shopping street"

"The spa on the top floor was great"