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"The Onsen was absolutely spectacular! The room was just as described, and I have had the best sleep I ever had. Will definitely come back!"

"Nice and Clean"

"I don’t write reviews. That being said; the staff are incredibly kind and patient. The rooms felt quite traditional and the private onsen provided great serenity and relaxation. I would stay here again if given the chance."

"One can’t go wrong as the hotel is conveniently located & to top it all their free to & fro shuttle service from Gora station & the hotel is just ideal for exploring the sites in the vicinity. Highly recommend as the staff is very polite, kind & helpful. "

"This hotel was an authentic Japanese experience. The staff were lovely. The food was quite good and the onsens we’re incredible. It is a bit remote. They do have a van that can take you to public transportation."

"Amazing!!!!! Wish we had stayed longer and will definitely be back!!!"

"Very good"

"Very good buffet dinner. "

"チェックインはフロントの方が教えてくださったのでキオスクで初めてできました。とはいっても、やってもらっていた時間が多かったですが。恐縮でした。 エレベーターも３台あるので待たなければいけないことありません。 ただベッドは固めでした。それ以外はとても快適でまた利用すると思います。 場所は小田原駅から歩いて３分以内で便利。８階でしたが、エレベーターの騒音、おとなり、上の方の騒音等全くありませんでした。 お世話になりました。ありがとうございます。"