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"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...

"Front desk staff lady that handled my check in was beyond friendly, efficient and profesional. Restaurant has great options. Bar is open until 11 pm. Outside garden area with tables is a major plus and smoking allowed. Hotel is clean and very comfortable lobby/lounge. Hoppa bus runs every 15 min 24/7 which makes the short transport to Gatwick super convenient. "