Find Hotel with a Concierge in Ha Long

"First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny...

"We hired the whole boat and that made it an even more magical experience! Halong bay was amazing, but the Aman Junk boat experience was amazing. Boat was a big run down, but staff were very accommodating and friendly. Meals were amazing. Only problem was Expedia advertised meals etc included but it was all extra!"

"Spacious, with balcony. Overlooking Sunworld. Excellent location. It is old, carpets are worn out, also dirty. Other than that value for money. Breakfast was excellent buffet with lots of variety. "

"I booked for this hotel and tried to cancel it through Expedia. Expedia tried to call the hotel but no one spoke English. We attempted to do this several times. They were unable to get an approval, so i could not get a refund. It takes like 2 hours to get to the airport from here. What a joke! Don't even bother booking here."

"Awesome. Well worth the trip and money. Would definitely go back again. "

"Delicious food, great drinks and every member of the crew went beyond to ensure it was a memorable experience. "

"On the Golden Halong website, it states the hotel has a spa, gym, tour desk, room service and bar. It has none of these. The staff speak minimal english, making it difficult to ask for advice on local attractions, restaurants or shopping. The location is terrible, no where near the marina that all the tour boats operate out of. Breakfast is geared towards Chinese and if you want hot food you need to get there at 0630 hours when it opens, however, you then need to contend with all the tour...

"Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...