Find Hotel with a Concierge in Bai Chay

"Spacious, with balcony. Overlooking Sunworld. Excellent location. It is old, carpets are worn out, also dirty. Other than that value for money. Breakfast was excellent buffet with lots of variety. "

"I booked for this hotel and tried to cancel it through Expedia. Expedia tried to call the hotel but no one spoke English. We attempted to do this several times. They were unable to get an approval, so i could not get a refund. It takes like 2 hours to get to the airport from here. What a joke! Don't even bother booking here."

"On the Golden Halong website, it states the hotel has a spa, gym, tour desk, room service and bar. It has none of these. The staff speak minimal english, making it difficult to ask for advice on local attractions, restaurants or shopping. The location is terrible, no where near the marina that all the tour boats operate out of. Breakfast is geared towards Chinese and if you want hot food you need to get there at 0630 hours when it opens, however, you then need to contend with all the tour...

"Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...

"Horrible hotel"

"Nice hotel, nice room, amazing buffet breakfast. Highly recommended to stay here."

"Great hotel, good size rooms and facilities."

"Good experience for exploring Halong Bay, friendly stuff and good food."